This guide equips any individual with a working knowledge of the set up and utilization of AI glasses features that may be helpful for individuals who are blind or have low vision.
The Golden Rule: Always say "Hey Meta" and wait for the chime before stating your command. To skip the voice wake word, you can set the touchpad as a shortcut: go to device settings → customize controls → touchpad → select Meta AI. Then tap and hold the touchpad to activate Meta AI without saying 'Hey Meta.'
Conversation focus: In loud areas, use the conversation focus setting in your app to amplify the speaker directly in front of you.
The Golden Rule: Always say "Hey Meta" and wait for the chime before stating your command. To skip the voice wake word, you can set the touchpad as a shortcut: go to device settings → customize controls → touchpad → select Meta AI. Then tap and hold the touchpad to activate Meta AI without saying 'Hey Meta.'
Conversation focus: In loud areas, use the conversation focus setting in your app to amplify the speaker directly in front of you.
The Golden Rule: Always say "Hey Meta" and wait for the chime before stating your command. To skip the voice wake word, you can set the touchpad as a shortcut: go to device settings → customize controls → touchpad → select Meta AI. Then tap and hold the touchpad to activate Meta AI without saying 'Hey Meta.'
Conversation focus: In loud areas, use the conversation focus setting in your app to amplify the speaker directly in front of you.
The Golden Rule: Always say "Hey Meta" and wait for the chime before stating your command. To skip the voice wake word, you can set the touchpad as a shortcut: go to device settings → customize controls → touchpad → select Meta AI. Then tap and hold the touchpad to activate Meta AI without saying 'Hey Meta.'
Conversation focus: In loud areas, use the conversation focus setting in your app to amplify the speaker directly in front of you.
This training is built for hands-on learning. Here's what each module covers.
Trainers will demonstrate proficiency in delivering instruction for individuals across the full spectrum of technological ability, from no-tech to advanced users. Instructors must teach clients to map the device's physical layout before activating any software features.
Use highly structured, absolute orientation terms. Ask for permission to guide a client's hands as useful during instruction. Direct the client to hold the glasses by the temples (arms) with the lenses facing completely away from their body. Instruct them to perform the following tactile sweeps:
Instruct the client to put the glasses on and listen for system sounds:
Instruct the client to check battery status anytime by asking, "Hey Meta, what is my battery percentage?". Teach them to listen for the vocalized percentage, ensuring they can manage device longevity independently without a smartphone screen.
Trainers will master the delivery of Voice User Interface (VUI) syntax, audio pacing, and spatial camera-aiming protocols.
To ensure the client understands both operational tracks hands-free, use the following interactive verbal checklists.
Trainers will learn to configure third-party integration platforms (WhatsApp, Be My Eyes, etc) and direct advanced visual streaming workflows.
Trainers will learn how to diagnose software freezes, guide clients through hardware-level factory resets without sight, monitor training audio output, and direct physical fit adjustments.
When a client encounters a system freeze, use this progressive diagnostic checklist:
If the device becomes completely unresponsive and app connectivity is lost, the trainer must guide the client through a hardware button override. Because this process relies on timed button holds and a visual orange LED light, you must coach the client through these precise tactile movements:
Section I: Multiple choice and short answer diagnostic questions.
A. Hold the capture button for 10 seconds
B. Close both temple arms, wait for 5 seconds, and open
C. Close the right temple arm, press the top capture button 5 times, and hold on the 5th press
D. Double-tap the touchpad while in the charging case
Correct answer: C. A hardware reset is a critical troubleshooting step that bypasses the software connection. By folding the right temple arm (the control hub), the device initiates a specific state, and the sequence of 5 rapid presses followed by a firm hold on the capture button forces the system into the factory reset mode, indicated by a solid orange LED light. Sighted assistance may be required.
Correct answer: Turn the glasses on and close the right temple arm completely. Press the top capture button 5 times quickly until the LED turns solid orange. Then immediately press and hold the capture button again until the LED flashes orange. Wait for the LED to cycle through white and green and turn off. Unpair the device from the phone's Bluetooth settings.
A. Single-tapping the lateral side touchpad
B. Double-tapping the top capture recording button
C. Sliding the left temple power switch back and forth
D. Pressing and holding the capture button for three seconds
Correct answer: B. Double-tapping the capture button toggles the active video view between the phone and the glasses during a live video call. This shortcut is designed for fluid interaction during live assistance calls. By performing a double-press on the capture button, the system intelligently switches the video input feed, allowing the remote sighted volunteer to switch from seeing the client's face (via the phone camera) to the client's point-of-view (via the glasses' lens).
Correct answer: The client must check for the tactile magnetic pull of the front flap as it closes. When placing the glasses in the case, they must feel the temples magnetically click into position in the internal grooves.
A. Device Settings > Audio Output
B. Glasses Privacy > Toggle off voice and transcript storage
C. Connectivity > Forget Device
D. Accessibility > conversation focus
Correct answer: B. Glasses Privacy > Toggle off voice and transcript storage if you want. Data stewardship empowers the client to manage their privacy independently. Navigating to the "Glasses Privacy" section within the Meta AI app provides the user with direct control to disable the saving of voice recordings and transcripts, ensuring that their personal interactions are not archived by the platform.
A. Mute the microphone via the app
B. Simply stop speaking to Meta AI
C. Power off the glasses using the physical switch on the left arm
D. Place the glasses in the charging case without closing the lid
Correct answer: C. In high-privacy environments like medical offices or private meetings, the most reliable and foolproof method to ensure no data is captured is a physical disconnection. Sliding the power switch on the left temple to the "off" position physically disables all microphone and camera functionality, providing the user and those around them with complete assurance of privacy.
A. Power off the device by sliding the left temple switch back, wait 3 seconds, and then power it back on to force a system reboot
B. Submit a support ticket through the Meta AI app or official support channels
C. Post about the issue on social media
D. Send glasses back to the manufacturer immediately for a refund
Correct answer: B. Submit a support ticket through the Meta AI app or official support channels so the issue can be properly logged and triaged.
Remind clients that these tools are for accessibility support, not a replacement for mobility tools like a white cane.
These glasses do not replace optical magnification tools; they supplement them via AI scene description.