2024 RESPONSIBLE BUSINESS PRACTICES REPORT
Unlocking potential
This year's report details our 2023 efforts to conduct business responsibly and to have a meaningful impact on solving the world's most pressing challenges.
“Finding your purpose isn't enough. The challenge is creating a world where everyone has a sense of purpose.”
Mark Zuckerberg
Unlock potential for good
Enable people around the world to share ideas, offer support and make a difference through the use of our technologies, programs and tools, creating a positive impact at scale.
Operate transparently and sustainably
Conduct business responsibly, ethically and transparently to maintain the trust of stakeholders and earn our license to operate around the world.
Build responsibly
Design, develop and continuously improve our products and platforms to enable safe and inclusive experiences that improve everyone's lives.
Empower our people and partners
Treat employees, suppliers and other partners with respect and dignity by implementing high standards of safety and care and ensuring our supply chain partners do the same.
Priority topics
We have identified and plotted our priority topics according to their impact on our business and on stakeholders.
Digital well-being
We take a comprehensive approach to making our technologies a better place for everyone.
Content governance
We want our technologies to be authentic and safe places for inspiration and expression.
An open approach
Making AI technology available openly is critical to ensuring benefit to the world at large.
Safety and integrity
A safe, supportive digital community is one where everyone can have their voice heard and opinion valued.
Responsible business highlights
Empowering people to drive positive change guides the evaluation and evolution of our operations, technologies, programs and partnerships.
Advocating for open AI technology
The AI Alliance brings together over 110 companies and organizations, data, tools and talent to accelerate open innovation in AI. The group is focused on improving foundational capabilities, safety, security and trust in AI.
Tools for parents
Expanded parental supervision tools available globally via the Family Center allow parents to oversee their teens’ experiences on our technologies, all in one place.
Preparing for elections
We work to ensure that people who use our technologies can connect with each other around elections and to prevent the sharing of malicious or inauthentic material.
Cybersecurity
Security is a highly adversarial space where we must anticipate how our technologies and programs may be challenged. In 2023, we detected and blocked over 1,000 malicious URLs being shared on our technologies.
Privacy
We are committed to honoring privacy choices, protecting their information and building secure programs to keep them safe. We leverage our privacy risk management program to enhance programs and prepare for future compliance initiatives.
Our mission is to build the future of human connection and the technology that makes it possible. We build tools to empower people to create positive change in their lives and in the lives of others.