Where can I buy Ray-Ban Meta glasses (Gen 2)?
You can buy Ray-Ban Meta glasses in the United States, Canada, United Kingdom, Australia, France, Italy, Spain, Germany and Japan via the Meta website and other certified Meta retailers.
They’re also available on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online and in-store). Currently, they’re available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden, Australia and Japan.
How are Ray-Ban Meta glasses (Gen 2) different from Ray-Ban Meta glasses (Gen 1)?
Ray-Ban Meta (Gen 2) features an upgraded camera with improved 3K Ultra HD video resolution and up to 8 hours of battery life on a single charge, 2x the battery life of Ray-Ban Meta (Gen 1).
What is the warranty and return policy for Ray-Ban Meta glasses (Gen 2)?
Standard returns
Our standard return policy is 30 days from when your order is shipped. Once your Ray-Ban Meta glasses are returned, they will be inspected and a refund to your original payment method will be issued. Shipping fees are non-refundable.
If you purchased your Ray-Ban Meta glasses from Meta.com, you can use our Find Order page to identify your purchase and start a return.
If you purchased your AI glasses from Ray-Ban.com, please contact them to request a refund. Returns are subject to the original retail store’s return policies.
Warranty returns
If you think your AI glasses are defective and the return timeframe has expired you can open a warranty claim with Ray-Ban for a repair or replacement. To open a claim you’ll need your product serial number and proof of purchase. The warranty is only valid for one or two years from purchase, based on the country of purchase.
How do Transitions® lenses work?
Transitions® lenses are sensitive to UV light, allowing them to seamlessly adjust color and tint in response to changing light conditions around you. Darkening in seconds, Transitions® lenses transform from clear or lightly tinted indoors to darkly tinted outdoors, providing optimal visibility and comfort in any environment so you can feel confident in your AI glasses all day long.
*Block 100% of UVA and UVB rays. Filter 26-51% of blue-violet light indoors and 78-93% outdoors. Blue-violet light measured from 400-455nm.
How can I order Ray-Ban Meta glasses (Gen 2) with Rx lenses?
Ray-Ban Meta glasses (Gen 2) are prescription lens compatible. You can order your Ray-Ban Meta glasses with prescription lenses directly from Meta.com. After you pick your frame style, select the Add prescription option.
What prescription range can Ray-Ban Meta glasses (Gen 2) accommodate?
Prescription ranges vary by product and retailer.
Ray-Ban Meta Optics Styles, Ray-Ban Meta (Gen 2), and Oakley Meta HSTN support nearly all prescriptions, from
-12.00 to +6.00
SPH+CYL, including near/far-sightedness, astigmatism and progressives.
Meta StarFire Kylie Edition, Meta Fury, Meta Adventurer can support prescriptions
-12.00 to +2.25
, including near/far-sightedness, astigmatism and progressives.
You can purchase prescription lenses (-12.00 to +6.00 SPH+CYL) on Meta.com.
The eligible Rx range for Meta Ray-Ban Display glasses is
-4.00 to +4.00
total power. Prescriptions are available for single vision in polycarbonate lenses.
Where can I learn more about ordering Ray-Ban Meta glasses (Gen 2) with prescription lenses?
Visit this page to learn more.
Where can I find more information, support and FAQs for Ray-Ban Meta glasses (Gen 2)?
You can find further information and contact details for our customer care via the Meta Help Center.
Does the charging case come with Ray-Ban Meta glasses (Gen 2)?
Yes, each pair of our Ray-Ban Meta glasses comes with a charging case.
Are Ray-Ban Meta glasses (Gen 2) compatible with existing charging cases, cables, and other accessories?
Yes, charging cases and USB-C cables are compatible with Ray-Ban Meta glasses (Gen 2).
How long does the battery last?
The battery life for Ray-Ban Meta glasses (Gen 2) is up to 8 hours on a single charge, plus 48 additional hours with the included charging case.
Where can I try on Ray-Ban Meta glasses before I buy them?
If you’re in the US, you can visit a Meta Lab store to try on Ray-Ban Meta glasses. Alternatively, visit the Ray-Ban.com store locator to find certified retailers in your country.
