Where can I buy Ray-Ban Meta glasses (Gen 2)?
You can buy Ray-Ban Meta glasses in the United States, Canada, United Kingdom, Australia, France, Italy, Spain, Germany and Japan via the Meta website and other certified Meta retailers. They're also available on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online and in-store). Currently, they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden, Australia and Japan.
What are the key differences between Ray-Ban Meta (Gen 1) and (Gen 2), and how do the Blayzer Optics and Scriber Optics differ from the other models?
Ray-Ban Meta (Gen 2) features an upgraded camera with improved 3K Ultra HD video resolution and up to 8 hours of battery life on a single charge, 2X the battery life of Ray-Ban Meta (Gen 1). Ray-Ban Meta Blayzer and Scriber Optics offer over 8 hours of battery life on a single charge and feature over-extension hinges, adjustable temple tips and interchangeable nose pads designed for prescription wearers. With a slimmer frame that looks and feels like standard glasses, they are designed for all-day comfort.
What is the warranty and return policy for Ray-Ban Meta glasses (Gen 2)?
Standard returns
Our standard return policy is 30 days from when your order has been dispatched. Once your Ray-Ban Meta glasses have been returned, they will be inspected and a refund to your original payment method will be issued. Delivery fees are non-refundable. If you purchased your Ray-Ban Meta glasses from Meta.com, you can use our Find order page to identify your purchase and start a return. If you purchased your AI glasses from Ray-Ban.com, please contact them to request a refund. Returns are subject to the original retail store's return policies.
Warranty returns
If you think that your AI glasses are defective and the return timeframe has expired, you can open a warranty claim with Ray-Ban for a repair or replacement. To open a claim, you'll need your product serial number and proof of purchase. The warranty is only valid for one or two years from purchase, based on the country of purchase.
How do Transitions® lenses work?
Transitions® lenses are sensitive to UV light, allowing them to seamlessly adjust colour and tint in response to changing light conditions around you. Darkening in seconds, Transitions® lenses transform from clear or lightly tinted indoors to darkly tinted outdoors, providing optimal visibility and comfort in any environment, so you can feel confident in your AI glasses all day long. *Block 100% of UVA and UVB rays. Filter 26-51% of blue-violet light indoors and 78-93% outdoors. Blue-violet light measured from 400-455 nm.
How can I order non-prescription lenses for my Ray-Ban Meta glasses (Gen 2)?
You can easily customise Ray-Ban Meta glasses with non-prescription lenses during the purchase process. Shop all products and select the glasses that you're interested in. From the product details page, choose from the available options or select Customise for more.
How can I order prescription lenses for my Ray-Ban Meta glasses (Gen 2)?
You can order Ray-Ban Meta Blayzer and Scriber Optics by purchasing frames only on Meta.com and adding lenses post-purchase at a certified physical retailer. To locate certified retailers, visit the Ray-Ban.com store locator for your respective country. For all other Ray-Ban Meta styles, you can get your Ray-Ban Meta glasses with prescription by ordering prescription lenses during your purchase at Ray-Ban.com, Ray-Ban Store or at certified physical retailers. The manufacturer's warranty will only remain intact if you get prescription lenses in one of these points of sales.
What prescription range can Ray-Ban Meta glasses (Gen 2) accommodate?
Prescription ranges vary by product and retailer. Ray-Ban Meta optics styles, Ray-Ban Meta (Gen 2) and Oakley Meta HSTN support nearly all prescriptions, from
-12.00 to +6.00
SPH+CYL, including near/far-sightedness, astigmatism and progressives.
Meta StarFire Kylie Edition, Meta Fury, Meta Adventurer can support prescriptions
-12.00 to +2.25
, including near/far-sightedness, astigmatism and progressives.
You can purchase prescription lenses (-12.00 to +6.00 SPH+CYL) on Meta.com.
The eligible prescription range for Meta Ray-Ban Display glasses is
-4.00 to +4.00
total power. Prescriptions are available for single vision in polycarbonate lenses.
Where can I learn more about ordering Ray-Ban Meta glasses (Gen 2) with prescription lenses?
Visit this page to learn more.
Where can I find more information, support and FAQs for Ray-Ban Meta glasses (Gen 2)?
You can find further information and contact details for our customer care via the Meta Help Centre.
Does the charging case come with Ray-Ban Meta glasses (Gen 2)?
Yes, each pair of our Ray-Ban Meta glasses comes with a charging case.
Are Ray-Ban Meta glasses (Gen 2) compatible with existing charging cases, cables and other accessories?
Yes, most charging cases and USB-C cables are compatible with Ray-Ban Meta glasses (Gen 2). However, Ray-Ban Meta Blayzer and Scriber Optics are not compatible with the current Ray-Ban Meta charging case.
How long does the battery last for?
The battery life for Ray-Ban Meta (Gen 2) glasses is up to 8 hours on a single charge, while Ray-Ban Meta Blayzer and Scriber Optics last over 8 hours on a single charge. All models include a charging case that provides an additional 48 hours of battery life.
Where can I try on Ray-Ban Meta glasses before I buy them?
If you're in the US, you can visit a Meta Lab store to try on Ray-Ban Meta glasses. Alternatively, visit the Ray-Ban.com shop locator to find certified retailers in your country.
How do I get the temple tips adjusted for Blayzer and Scriber Optics (Gen 2)?
Temple tips can be shaped for a perfect fit – stop by an optical retailer for quick adjustments. If you need help locating an optical retailer, you can visit an EssilorLuxottica certified retailer.
What is the support period of Ray-Ban Meta glasses (Gen 2)?
Each Meta hardware device listed
on this page
will receive ongoing security updates [e.g. until April 14, 2031].
Please note that this is not a guarantee as to how long your device will last. More information about your product and its applicable warranty can be found here:
Meta Limited Warranty
and
AI glasses warranty and safety information.
As the support end date approaches, Meta will publish further information should the defined support period above be extended.
