Keep the charging case away from liquids as it is not water-resistant and exposure to liquids could damage it or other property and lead to injury.
Privacy & Data
Additional privacy or data information is provided in the Meta Help Center and our privacy page.
Recommended Ages
Oakley Meta glasses are for ages 13 and up. You can find more information about the age of use by visiting the Safety and Warranty page.
If you purchased your Oakley Meta glasses from Meta.com, you can use our Find Order page to identify your purchase and start a return.
If you purchased your AI glasses glasses from Oakley.com, please contact them to request a refund. Returns are subject to the original retail store's return policies.
Warranty returns
If you think your AI glasses are defective and the return timeframe has expired you can open a warranty claim with Oakley for a repair or replacement. To open a claim you’ll need your product serial number and proof of purchase. The warranty is only valid for one or two years from purchase, based on the country of purchase.
Ray-Ban Meta Optics Styles, Ray-Ban Meta (Gen 2), and Oakley Meta HSTN support nearly all prescriptions, from -12.00 to +6.00 SPH+CYL, including near/far-sightedness, astigmatism and progressives.
Meta StarFire Kylie Edition, Meta Fury, Meta Adventurer can support prescriptions -12.00 to +2.25 , including near/far-sightedness, astigmatism and progressives.
You can purchase prescription lenses (-12.00 to +6.00 SPH+CYL) on Meta.com.
The eligible Rx range for Meta Ray-Ban Display glasses is -4.00 to +4.00 total power. Prescriptions are available for single vision in polycarbonate lenses.
