Are Oakley Meta HSTN glasses waterproof?
Oakley Meta HSTN glasses are water-resistant with an IPX4 ratingāsuitable for splashes, rain, and sweat. They are not designed to resist submersion or extended exposure to water or other liquids.
Keep the charging case away from liquids as it is not water-resistant and exposure to liquids could damage it or other property and lead to injury.
Are Oakley Meta HSTN glasses compatible with iPhone and Android?
Yes, Oakley Meta HSTN glasses are compatible with both the iPhone (iOS 15.2 and above) and Android devices (Android 10 and above).
Do I need internet to use my AI glasses?
While many features can be used offline, Meta AI functionality and features require internet connectivity.
What accessibility features are available?
Oakley Meta HSTN glasses support hands-free interaction for users reduced visual, hearing, or mobility. Features include audio descriptions, hands-free call and message support, and access to the Be My Eyes volunteer network.
What is the warranty and return policy for Oakley Meta glasses?
Standard returns
Our standard return policy is 30 days from when your order is shipped. Once your Oakley Meta glasses are returned, they will be inspected and a refund to your original payment method will be issued. Shipping fees are non-refundable.
If you purchased your Oakley Meta glasses from Meta.com, you can use our Find Order page to identify your purchase and start a return.
If you purchased your AI glasses glasses from Oakley.com, please contact them to request a refund. Returns are subject to the original retail store's return policies.
Warranty returns
If you think your AI glasses are defective and the return timeframe has expired you can open a warranty claim with Oakley for a repair or replacement. To open a claim youāll need your product serial number and proof of purchase. The warranty is only valid for one or two years from purchase, based on the country of purchase.
What prescription range can Oakley Meta HSTN glasses accommodate?
Prescription ranges vary by product and retailer.
Ray-Ban Meta Optics Styles, Ray-Ban Meta (Gen 2), and Oakley Meta HSTN support nearly all prescriptions, from
-12.00 to +6.00
SPH+CYL, including near/far-sightedness, astigmatism and progressives.
Meta StarFire Kylie Edition, Meta Fury, Meta Adventurer can support prescriptions
-12.00 to +2.25
, including near/far-sightedness, astigmatism and progressives.
You can purchase prescription lenses (-12.00 to +6.00 SPH+CYL) on Meta.com.
The eligible Rx range for Meta Ray-Ban Display glasses is
-4.00 to +4.00
total power. Prescriptions are available for single vision in polycarbonate lenses.
Where can I learn more about ordering Oakley Meta HSTN glasses with prescription lenses?
Learn more at our Prescription Lenses hub.
How can I use Strava with my Oakley Meta HSTN glasses?
Oakley Meta HSTN integrates with Strava, you can link your Strava account to your glasses using the Meta AI app.
How can I use Garmin with my Oakley Meta HSTN glasses?
Oakley Meta HSTN glasses integrate with compatible Garmin devices (sold separately), you can link your Garmin device to your AI glasses via the Garmin Connect IQ app and the Meta AI app.
