How to restart AI glasses
If you're experiencing an issue with your glasses, restarting might help. Restarting your glasses will not erase any unimported media or cause the glasses to unpair from the Meta AI mobile app.
To restart your glasses:
- Slide the power button back to power the glasses off.
- Wait a few seconds, then slide the power button forwards to turn the glasses back on. Your glasses will automatically reconnect with the app after they've woken up.
If this does not correct the issue, try a forced restart. Force restarting will not delete your captures or require you to pair your glasses to the app again.
To force restart your glasses:
- Slide the power button back to power the glasses off.
- Press and hold the capture button.
- While still holding the capture button, slide the power button forwards to turn your glasses back on.
- Release the capture button as soon as the status LED turns red.
After a forced restart, it may take a few minutes for your glasses to reestablish a connection with the app. If your glasses don't reconnect to the app within a few minutes, you may need to unpair your glasses from the Meta AI mobile app and from the Bluetooth devices on your phone, and then repeat the pairing procedure.
If you're still having issues, you can try to factory reset your glasses, or contact Meta Store Support.
If you're experiencing an issue with your glasses, restarting might help. Restarting your glasses will not erase any unimported media or cause the glasses to unpair from the Meta AI mobile app.
To restart your glasses:
- Press and hold the power button for 3 seconds.
- The notification LED will turn white and then slowly fade while your glasses turn off.
- Press and hold the power button for 1 second.
- The notification LED will flash white while your glasses turn on.
If this does not correct the issue, try a forced restart. Force restarting will not delete your captures or require you to pair your glasses to the app again.
To force restart your glasses:
- Press and hold the power button for at least 10 seconds.
- The LED will turn red during device restart.
After a forced restart, it may take a few minutes for your glasses to reestablish a connection with the app. If your glasses don't reconnect to the app within a few minutes, you may need to unpair your glasses from the Meta AI mobile app and from the Bluetooth devices on your phone, and then repeat the pairing procedure.
If you're still having issues, you can try to factory reset your glasses, or contact Meta Store Support.
If you're experiencing an issue with your glasses, restarting might help. Restarting your glasses will not erase any unimported media or cause the glasses to unpair from the Meta AI mobile app.
To restart your glasses:
- Slide the power button back to power the glasses off.
- Wait a few seconds, then slide the power button forward to turn the glasses back on. Your glasses will automatically reconnect with the app after they've woken up.
If this does not correct the issue, try a forced restart. Force restarting will not delete your captures or require you to pair your glasses to the app again.
To force-restart your Meta Glasses:
- Slide the power button back to power the glasses off.
- Press and hold the capture button.
- While still holding the capture button, slide the power button forwards to turn your glasses back on.
- Release the capture button as soon as the status LED turns red.
After a forced restart, it may take a few minutes for your glasses to reestablish a connection with the app. If your glasses don't reconnect to the app within a few minutes, you may need to unpair your glasses from the Meta AI mobile app and from the Bluetooth devices on your phone, and then repeat the pairing procedure.
If you're still having issues, you can try to factory reset your glasses, or contact Meta Store Support.