Shop with external businesses by connecting your accounts to Facebook or Instagram

Updated:4 weeks ago

For a more streamlined shopping experience from an ad on Facebook and Instagram, you can choose to connect external accounts from certain businesses. This opt-in experience may allow you to browse products and add to e-commerce carts on selected product ads in Facebook and Instagram. You may also be able to check out with these businesses in a streamlined way and experience more relevant ads.

Your choice to connect these accounts may affect your Activity from other businesses setting on Meta, by creating an exception for these businesses. That means that we may use information that these businesses send us about your activity on their apps or websites, or your offline interactions with them (such as in-store purchases) to show you more relevant ads.

This account connection is voluntary, and you can choose to disconnect these accounts at any time in Accounts Centre.

Disconnect your external business accounts in Accounts Centre

From your computer:

  1. Click on your profile picture in the top right, then click Settings and privacy.
  2. Click Settings.

  3. Click Accounts Centre, then click Your information and permissions.

  4. Click External accounts, then click Disconnect below a business name.
  5. Click Confirm.

From your iPhone, iPad or Android Facebook app:

  1. Tap Menu in the top or bottom right of Facebook.
  2. Tap Settings & privacy, then tap Settings.

  3. Tap Accounts Centre, then tap Your information and permissions.

  4. Tap External accounts, then tap Disconnect below a business name.
  5. Tap Confirm.

From your mobile browser:

  1. Tap Menu in the top or bottom right of Facebook.
  2. Tap Settings.

  3. Tap Accounts Centre, then tap Your information and permissions.

  4. Tap External accounts, then tap Disconnect below a business name.
  5. Tap Confirm.
Share

Was this article helpful?

Yes
No