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View, download and delete your Meta Portal information

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Updated: 11 weeks ago

Your Meta Portal

You can access a copy of your Meta Portal information, such as displayed albums and favourite contacts, by using the Download your information tool on Your Facebook information (YFI) page, available in your Facebook account settings. You can delete Meta Portal information by removing your account from your Meta Portal.

Other Meta Company Products

You can access and delete your data related to other Meta Company Products that you use on Meta Portal, such as Messenger, by using those Products. For example, you can view and delete your Meta Portal Messenger call history in your Messenger call log. You can also access your Meta Portal Messenger calls by using the Messenger Access your information tool on your Your Facebook information page.

If you use WhatsApp on Meta Portal, you can view and delete WhatsApp call history in your WhatsApp call logs and you can access your Meta Portal WhatsApp call history by using the WhatsApp request account info feature. If you use Workplace on Meta Portal, you and your organisation can access, correct or delete information using the tools within the Workplace service. If you are not able to do so using the tools provided in the Workplace service, contact your organisation directly to access or modify your information.

Deleting your Meta Company Product accounts will delete information related to your use of those Products, including your Meta Portal information and your use of other Meta Company Products on Meta Portal.

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