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Choose an action to get step-by-step guidance, or describe your issue above.
Troubleshooting
Orders & Purchases
Controller not responding correctlyStick drift, phantom inputs, delayed response, or inaccurate tracking
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Black screen but lights are onHeadset powers on but display stays dark. LED or status lights still active
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Headset won't chargeBattery not filling up, charging light not working, or won't hold a charge
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Something else with my headsetGeneral hardware, software, or performance problems not listed above
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Something else with my controllerPairing, battery, vibration, or other controller problems not listed above
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Explore by category
Getting started12 articles
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Headsets and accessories24 articles
Maximize battery life2 min
Pair and unpair Meta Quest Touch controllers4 min
Update software on your Meta Quest3 min
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Features and apps31 articles
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Watch and learn
How to set up your Meta QuestGet started with your new headset in minutes
Set up Meta AccountCreate and configure your Meta account
Cast to a screenMirror your VR view to a TV or monitor
Getting started with Meta Quest
Choose your device to find setup guides, tips, and tutorials.
