Learn about cloud backup on Meta Quest
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Updated: When cloud backup is turned on, your device's app data, such as app progress or app settings, gets saved to the cloud. This allows you to easily pick up where you left off in a game if you reinstall an app, factory reset your Meta Quest or set up a new Meta Quest.
To keep your cloud backup data safe, your app data is encrypted on the device and remains encrypted on our servers.
Turn cloud backup on or off
Turn cloud backup on or off
- Press
Meta button/
Oculus button on your right controller to open the universal menu.
- Select the clock on the left-hand side of the universal menu to open Quick settings.
- Select
Settings in the top right, then select
General.
- Select Cloud backup, then select the toggle next to Cloud backup to turn this feature on or off.
Note: While cloud backup is available to all developers, it's up to developers to decide whether to enable this feature for their app and what data is backed up. Certain games or apps may not support cloud backup.
View apps supported by cloud backup
View apps supported by cloud backup
To find which of your downloaded apps are supported by cloud backup, as well as the last backup time and backup size:
Delete cloud backup data
Delete cloud backup data
To delete your cloud backup using your computer:
If you don't want cloud backup to download and restore previous data when you reinstall an app on your device:
- Go to secure.oculus.com/my/cloud-backup on a computer.
- Use the search field to filter for any specific application, or scroll through the table to view which of your applications have cloud backup enabled.
- Scroll to the app you want to delete your cloud backup data for, then click Delete.
If you want to delete cloud backup data that was restored during installation, you can do so by deleting the local app data on your headset.
To delete your cloud backup using your Meta Quest:
- Press
- Select the clock on the left-hand side of the universal menu to open Quick settings.
- Select
- Select Cloud backup, then select Manage backup.
- From here, you'll be redirected to secure.oculus.com/my/cloud-backup to manage your backups.
Note: Your cloud backup data will also be deleted when you delete all of your data.
End-to-end encrypted cloud backup
If you have cloud backup turned on, you can choose to secure your backups with end-to-end encryption.
You'll need to create an end-to-end encryption PIN in order to secure your cloud backups with end-to-end encryption. This PIN will let you restore your backups after a factory reset or when you set up a new device.
If you forget your end-to-end encryption PIN and haven't set up a recovery device, you can't access your backups. Meta can't reset your end-to-end encryption PIN or restore your backup for you.
Your end-to-end encryption PIN is different from your Store PIN.
Note: End-to-end encrypted cloud backups are only supported on Meta Quest 2 and later Meta Quest devices.
Turn on end-to-end encrypted backup
Turn on end-to-end encrypted backup
To turn end-to-end encrypted backup on:
- Press
- Select the clock on the left-hand side of the universal menu to open Quick settings.
- Select
- Select Cloud backup, then select Setup next to End-to-end encryption.
- Select Continue to create an end-to-end encryption PIN.
- Enter a 6-digit PIN, then select Continue.
- Re-enter the PIN, then select Continue.
Turn off end-to-end encrypted backup
Turn off end-to-end encrypted backup
If you turn off end-to-end encrypted backup, you won't need to enter your end-to-end encryption PIN to restore your backups after a factory reset or when you set up a new device.
To turn end-to-end encryption backup off:
- Press
- Select the clock on the left-hand side of the universal menu to open Quick settings.
- Select
- Select Cloud backup, then select Remove next to End-to-end encryption.
- Enter your end-to-end encryption PIN, then select Continue.
Set up your phone as a recovery device
Set up your phone as a recovery device
You can set up your phone as a recovery device so that you can reset your end-to-end encryption PIN if you forget it or want to change it.
- On your phone, open the Meta Horizon app.
- Tap
Menu at the top of your Horizon Feed.
- Scroll down, then tap Cloud backup.
- Tap Set up next to Set up phone as a recovery device.
- Enter your end-to-end encryption PIN.
Reset your end-to-end encryption PIN
Reset your end-to-end encryption PIN
You can reset your end-to-end encryption PIN at any time. If you forget your PIN, you can reset it as long as you have a recovery device set up.
If you forget your end-to-end encryption PIN and haven't set up a recovery device, you can't access your backups. Meta can't reset your end-to-end encryption PIN or restore your backups for you.
Note: If you enter your end-to-end encryption PIN incorrectly ten times in a row, your cloud backups will be deleted. This will remove all cloud app data from your account.
To reset your end-to-end encryption PIN using your headset:
- Press
- Select the clock on the left-hand side of the universal menu to open Quick settings.
- Select
- Select Cloud backup, then select Reset PIN next to End-to-end encryption.
- Enter your new end-to-end encryption PIN, then select Continue.
- Re-enter the PIN, then select Continue.
If you set up your phone as a recovery device, you can use the Meta Quest mobile app to reset your end-to-end encryption PIN.
To reset your end-to-end encryption PIN using the Meta Horizon mobile app:
- On your phone, open the Meta Horizon app.
- Tap
- Tap Reset next to Reset end-to-end encryption PIN.
- Enter a new end-to-end encryption PIN, then tap Continue.
- Re-enter your new end-to-end encryption PIN.
You can now put on your headset and turn on end-to-end encryption with your new end-to-end encryption PIN.
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