Clean your Meta Quest devices

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Updated:41 weeks ago

It's important to take care of your Meta Quest devices and clean them after use.


Clean your Meta Quest headset and controllers

  • Use a dry microfibre cloth after each use. If you purchased a Meta Quest Pro headset, use the care cloth included in the box.
    • Do not use chemical cleansers.
    • Do not use alcohol.
    • For additional cleaning, you can slightly dampen the corner of the microfibre cloth to remove surface debris. Avoid getting any moisture onto your device.
  • To clean the headset lenses, start from the centre of the lens and gently wipe the lens in a circular motion moving outwards.
  • To clean the facial interface, elastic head straps, head pads and silicone covers: wipe off surface debris with a microfibre cloth. For additional cleaning, remove the component(s) from the headset and hand wash with cool water and a mild liquid detergent. Rinse thoroughly to remove any soap residue. Do not submerge. Allow to air dry fully before reinstalling.
    • Do not use chemical cleansers.
    • Do not use alcohol.

Water and liquids

  • Do not submerge your device when cleaning.
  • Do not use water or other liquids while cleaning.
  • Do not attempt to use your headset underwater.

Clean your Meta Quest Pro charging dock

  • Use the care cloth included in the box or a dry microfibre cloth.
  • Wipe away any sweat or liquid from the headset and controller charging contacts before placing them on the dock to charge.

Clean your USB-C charging port


Dry cleaning by customer

Soft-bristle toothbrush only

Required equipment:

  1. A disposable soft-bristle toothbrush.
  2. The toothbrush must be new and dry to avoid recontamination of the USB port.
  3. Kitchen roll, napkin or a dry cleaning cloth.

Required equipment:

  1. Do not use a pre-pasted toothbrush!
  2. Do not use any liquid or solvent such as isopropyl, bleach.
  3. Wear gloves, safety glasses or a face shield.
  4. Discard the toothbrush after cleaning.

Power off the device. Remove all accessories.

  1. In a circular motion, brush and clean inside the USB-C port using the soft-bristle toothbrush.
  2. Make sure that the toothbrush bristles are getting deep inside the connector and moving around the inner tongue.
  3. Do not press down on the toothbrush too hard.
  4. In a scooping motion, use the toothbrush to help the liquid come out of the USB-C port.
  5. Use kitchen roll or a dry cloth to absorb and clean the liquid and debris around the port.
  6. Let the device dry at room temperature in a well-ventilated area for at least 1 hour (varies).
  7. Do not connect a USB cable to the device until the port is completely dry.
  8. Do not attempt to charge and do not use the device until the USB-C port is completely dry.
  9. Alternatively, use a compressed air can to blow inside the USB-C port with 3 bursts. (Safety glasses and PPE must be worn per manufacturing recommendation)
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