How to report a bug on AI glasses

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Updated:3 weeks ago

You can report any issues with your AI glasses from the Meta AI mobile app.

To report a bug:

  1. From the Meta AI mobile app, tap in the top left.
  2. Tap Settings in the bottom left.
  3. Scroll down and tap Help & support.
  4. Tap Submit a report.
  5. Follow the on-screen instructions to describe your issue and submit your report.

You can also turn on Shake phone to report a problem, which lets you shake your mobile phone back and forth to trigger a bug report when the Meta AI mobile app is open.

To turn on shake phone to report a problem:

  1. From the Meta AI mobile app, tap in the top left.
  2. Tap Settings in the bottom left.
  3. Scroll down and tap Help & support.
  4. Tap the toggle next to Shake phone to report a problem.

If you are interested in tracking the status of a reported security vulnerability (example: remediation status, follow-up questions), we invite you to submit the report through Meta’s Bug Bounty Program. If valid, you might be eligible to receive a payout for reporting the vulnerability to us.

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