Call and message using AI glasses

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Updated:5 weeks ago

Ray-Ban Meta, Oakley Meta and Meta Glasses

With AI glasses, you can connect Messenger, WhatsApp, Instagram, and your iPhone or Android phone with the Meta AI mobile app to make calls and send messages using your voice. Your glasses can also announce when you get messages and read them aloud.

How to connect Messenger, WhatsApp, Instagram, or your phone to the Meta AI mobile app

To connect Messenger, WhatsApp, Instagram or your phone to the Meta AI mobile app:

From the Meta AI mobile app, tap Glasses in the top right.
Tap Device settings.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping Device settings.
Under Glasses, tap your glasses.
Tap Communication.
Tap Connect next to the provider you want to connect.

How to send a message

With your glasses on, say, “Hey Meta, send a message to [name].”
To use a specific provider (example: WhatsApp), say “Hey Meta, message [name] on WhatsApp.”
Listen and confirm that you’ve selected the correct person.
Say the message you want to send. Your device will read your message back to you to make sure it’s correct.
From here, you can say, "Yes," "No," or "Cancel."

How to send a voice message through WhatsApp, Messenger, or Instagram

With your glasses on, say, “Hey Meta, send a voice message to [name].”
To use a specific provider (example: WhatsApp), say “Hey Meta, send a voice message to [name] on WhatsApp.”
Listen and confirm that you’ve selected the correct provider and person.
Once recording has begun, say the voice message you want to send.
The recording will stop once silence is detected for 3 seconds or the 1 minute limit has been reached.
Your device will ask to confirm that you’d like to send.
From here, you can say, “Yes,” “No,” or “Change.”

How to make a call

With your glasses on, say, “Hey Meta, call [name].”
To use a specific provider (example: WhatsApp), say “Hey Meta, call [name] on WhatsApp.”
Listen and confirm that you’ve selected the correct person.
After you confirm, the call will start connecting.
When you’re done with the call, double-tap the touch pad on your glasses or hang up from your phone.

You can also share your view from your AI glasses while on a Messenger, WhatsApp, or Instagram video call.

Note:

You can answer or decline incoming calls by saying "Hey Meta, answer," or "Hey Meta, decline."
You can use Meta AI voice commands to control your calls hands-free. While on a call, say "Hey Meta" to control your call hands-free. You can say: Mute, Unmute, Camera on, Camera off, Hang up, or End call. Commands are processed on your device, and nothing from your call is stored by Meta.

How to disconnect Messenger, WhatsApp, Instagram, or your phone from the Meta AI mobile app

From the Meta AI mobile app, tap Glasses in the top right.
Tap Device settings.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping Device settings.
Under Glasses, tap your glasses.
Tap Communication.
Tap the provider you want to disconnect, then tap Disconnect.

Note:

Wireless carrier charges may apply if you connect your glasses to your iPhone or Android phone.
When you choose to connect your iPhone or Android phone to your glasses, you’ll be asked for permission to access your phone contacts, so you can make hands-free calls from your phone with your glasses. Phone numbers and contact history will stay on your devices and will not be shared with Meta servers.
If your phone is a dual SIM device, then your phone’s default SIM will be used to make hands-free calls when connected to the Meta AI mobile app.
For Instagram contacts that don’t have names associated with their account, you can set a nickname for them within an existing chat in the Instagram app, which you can then use to call and message them on your glasses. Learn more about nicknames in the Instagram Help Center.

Important information about making emergency calls using AI glasses

Emergency calls (example: 911 in the US) must be initiated from your mobile device.

If you have connected your glasses to your iPhone or Android phone, please review your carrier’s emergency calling information to understand any limitations.

Meta Ray-Ban Display

With Meta Ray-Ban Display, you can connect Messenger, WhatsApp, Instagram, and your iPhone or Android phone with the Meta AI mobile app to make calls and send messages. You can also see incoming calls and messages on the display.

How to set up calling and messaging

To connect Messenger, WhatsApp, Instagram or your phone to the Meta AI mobile app:

From the Meta AI mobile app, tap Glasses in the top right.
Tap Device settings.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping Device settings.
Under Glasses, tap your glasses.
Tap Communication.
Tap Connect next to the provider you want to connect.

How to video call using Meta Neural Band or your glasses touchpad

If you connect Messenger, WhatsApp, or Instagram to the Meta AI mobile app, you can make video calls using Meta Ray-Ban Display. On a call, you will see the person you’re calling on your display, and they can see through your glasses camera.

From a recently called contact:
1. From the app list, select Calls to view your most recent phone calls.
2. Select a contact you would like to video call.
3. Scroll and select Video call to place a call.
Using your voice:
- Ask Meta AI to place a video call. You can say something like “Hey Meta, video call Sarah on WhatsApp.”
From an in-progress audio call:
- From the call control menu, scroll right and select Video call to place a call.
- You can also double press the capture button to switch to your glasses camera.
From a messaging thread:
- From a message thread, scroll to the bottom of the message and select Call, then select Video call.
From an incoming video call:
- Press answer when receiving an incoming video call. Once you answer a video call, you can double press the capture button to switch to your glasses camera.
From a missed call notification:
- Select the notification, scroll to and select Video call to place a call.

Tips for improving your video calling experience

Keep your devices and apps updated: Make sure to keep Meta Ray-Ban Display and mobile applications (Meta AI, WhatsApp, Messenger, Instagram) updated for the latest performance improvements and bug fixes.
Check your network connection: Ensure you have a stable and strong internet connection for the best experience.
Change your connection type: We recommend using a 5GHz Wi-Fi connection for the best video calling quality. If 5GHz Wi-Fi is not available, switching to a cellular (LTE) connection may improve video quality. Wireless carrier charges may apply if using an LTE connection.
Disconnect other Bluetooth devices: Disconnecting other connected devices, like Bluetooth headphones, might improve video call performance.

How to send messages on Meta Ray-Ban Display

On an incoming message notification on your display:
- You can select a message notification to reply directly to a message.
From the bottom messaging tray:
- Select an option to send a message including dictation, voice messages, photos, videos, suggested replies.
- React to individual messages by scrolling to the message you want to react to and swiping right to see available reactions to select from.
From the app list:
1. Select the inbox that you would like to send a message from (example: WhatsApp).
2. Select a contact you would like to send a message to.
3. From the bottom messaging tray, select an option to send a message including dictation, voice messages, photos, videos, suggested replies. You can also react to individual messages by scrolling to the message you want to react to and swiping right to see available reactions.
Using your voice:
1. With your glasses on, say “Hey Meta, send a message to [name].”
2. To use a specific provider (example: WhatsApp), say “Hey Meta, message [name] on WhatsApp.”
3. Listen and confirm that you’ve selected the correct person.
4. Say the message you want to send. Your device will read your message back to you to make sure it’s correct.
5. From here, you can say, "Yes," "No," or "Cancel."

How to disconnect calling and messaging

To disconnect Messenger, WhatsApp, Instagram or your phone from the Meta AI mobile app:

From the Meta AI mobile app, tap Glasses in the top right.
Tap Device settings.
- If you have multiple devices paired with the Meta AI mobile app, swipe left or right to select the device you want to adjust settings for before tapping Device settings.
Under Glasses, tap your glasses.
Tap Communication.
Tap the provider you want to disconnect, then tap Disconnect.

Note:

Wireless carrier charges may apply if you connect your glasses to your iPhone or Android phone.
When you choose to connect your iPhone or Android phone to your glasses, you’ll be asked for permission to access your phone contacts, so you can make hands-free calls from your phone with your glasses. Phone numbers and contact history will stay on your devices and will not be shared with Meta servers.
If your phone is a dual SIM device, then your phone’s default SIM will be used to make hands-free calls when connected to the Meta AI mobile app.
For Instagram contacts that don’t have names associated with their account, you can set a nickname for them within an existing chat in the Instagram app, which you can then use to call and message them on your glasses. Learn more about nicknames in the Instagram Help Center.

Important information about making emergency calls using AI glasses

Emergency calls (example: 911 in the US) must be initiated from your mobile device.

If you have connected your glasses to your iPhone or Android phone, please review your carrier’s emergency calling information to understand any limitations.