How to unpair Ray-Ban Stories from the Meta View app
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Updated: If you unpair your glasses from Meta View, you’ll stay logged into your Meta account and you’ll still have access to your previously imported photos and videos. Unpairing your glasses will remove them from the app’s memory, which will cause certain features, like viewing your battery’s charge, to not work, however unpairing your glasses will not change or erase any settings. You will have the option to save your Meta View photos and video to your phone’s camera roll before unpairing. If you choose not to, you will lose all captures stored on your glasses that haven't been imported.
To unpair your Ray-Ban Stories:
- From the Meta View app, tap
in the bottom left.
- Swipe down and tap
Device settings.
- If you have multiple devices paired with the Meta View app, swipe left or right to select the device you want to adjust settings for before tapping Device settings.
- Tap General.
- Tap Unpair glasses.
- Tap Unpair.
In order to to pair your glasses with a new Meta account, you’ll need to factory reset your glasses. When you factory reset, you permanently erase all captures stored on the glasses.
To perform a factory reset:
- Make sure the glasses are on and ready, which means no blinking LEDs.
- Slide and hold the power switch all the way to the right while you press and hold the capture button.
- When the notification LED turns solid orange, first release the capture button followed by the power switch.
- Factory reset is complete when the notification LED turns off.
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