Information for people who don’t use Muse

Updated:3 weeks ago

When others use Muse, information about you may be provided to Muse, even if you don’t use Muse directly.

This can happen in a few ways, including:

  • When a Muse user shares your information: A person using Muse may connect other apps and services or share information (such as text, images, videos and documents) that contain information about you and ask your Muse to use that information. For example, if a Muse user connects their calendar app and asks their Muse what meetings they have scheduled for the week, the names of the attendees and event details could be included in the request and response.
  • Publicly available information: To carry out user tasks, Muse might also access information that is publicly available on the internet, which may incidentally include information about you.

Since the person using Muse chooses what they share with us and what they request through Muse, we can’t predict exactly what information about you may be included.

How do we use and share information about others shared by Muse users?

When we process information from external sources about people who don’t use Muse, we don’t link that information to any Meta account. This information is not stored in a way that allows Meta to reasonably identify which information belongs to a particular person.

We don't sell your information, and we never will. We may use and share information provided to us through Muse as described in the Muse Privacy Policy.

How can you exercise your rights?

You may have rights under applicable laws, including the right to object to how your information is processed. Keep in mind that Meta can only honor data subject rights in relation to information that is linked to a Meta account or stored in a way that allows Meta to identify which information relates to a particular person.

You can contact us through Privacy rights request. Read the Meta Privacy Policy for more information.

Developing and improving AI at Meta

If you use Meta Company Products, in certain countries you may be able to submit an objection request. This may include the right to object to your interactions with features that are part of AI at Meta and the public information you’ve shared on Meta Products being used to develop and improve AI at Meta in the future, which can be submitted through your Facebook, Instagram, Meta or WhatsApp account. Your objection will be applied to information associated with the account you’re logged into and any accounts that you’ve added to the same Accounts Center.

If you're concerned that your personal information from third parties appeared in a response from an AI at Meta model, you can tell us using a dedicated form whether or not you use Meta Products:

  • Australia, Brazil, Ecuador, the European Union, Indonesia, Nigeria, the Philippines, Serbia, South Africa, South Korea, Thailand, Turkey, and the UK: use this form.
  • All other countries: use this form.

Opt out of AI phone calls

We’re also experimenting with the ability for Muse to make phone calls on your behalf to businesses whose phone numbers are publicly available. For example, users may use AI phone calls to ask about your business' opening hours, or to make a booking. If you'd prefer that your business not receive these AI phone calls, you can opt out using this form.

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