Our standard return policy for Meta Quest headsets and accessories purchased on Meta Store is 30 days from when you receive your order.
If you need to request a shipping label, you can do so on this page.
If you purchased a product from another retailer, please contact that retailer to request a refund. Returns are subject to the return policy of the retailer who sold you the product. For information about returns to our Burlingame retail store, please visit the store's return policy.