Return Meta Quest headsets and accessories purchased on Meta Store

Returns

Our standard return policy for Meta Quest headsets and accessories purchased on Meta Store is 30 days from when you receive your order.

Start return

If you need to request a shipping label, you can do so on this page.

If you purchased a product from another retailer, please contact that retailer to request a refund. Returns are subject to the return policy of the retailer who sold you the product. For information about returns to our Burlingame retail store, please visit the store's return policy.