How do I send or return gifts from the Meta Store?
You can choose items from store.facebook.com to send to someone else as a gift. You can also send app gifts from the Oculus Store.
Gift orders allow you to include a digital gift message and hide any pricing from the packaging. Gift messages will be sent via email to the recipient once the order has been delivered or on a specific date.
- Add an item to your cart on store.facebook.com, then proceed to checkout.
- On the Shipping page, click This is a gift.
If you want to send a personalized gift message, enter the recipient’s email address and your personalized message. The message will be sent once the gift is delivered.
You can also send the gift message to yourself. This allows you to send the message to the recipient whenever you’d like.
All items purchased from the Meta Store, including items received as a gift, are eligible for free returns within 30 days of delivery. Keep in mind, as the gift sender you’ll need to start the return process. Additionally, any refunds for gifts will go back to you, not the gift recipient.
If you need additional help sending your gift, please contact customer support.