Opt out of WhatsApp notifications
If you entered your WhatsApp number at checkout on the Meta Store, you may receive notifications when your order is delivered, canceled or delayed.
To opt out of WhatsApp order status notifications on your mobile phone:
- Open the chat with Meta Store in your WhatsApp.
- Tap Visit Order, then tap Continue in the pop up window.
- On the right of Contact information, tap Update.
- Tap beside Send me order updates by WhatsApp.
- Tap Update contact information.
To opt out of WhatsApp order status notifications on your desktop:
- Open your Meta Store order email.
- Click View Order.
- On the right of Contact information, click Update.
- Click beside Send me order updates by WhatsApp.
- Click Update contact information.
If you never opted in to WhatsApp notifications, you will not see the option to update your Contact information.
Note: You won’t be able to opt back in to WhatsApp notifications after you’ve opted out.