Meta support assistant

Get help for your device and games, or connect to our support team.

Getting started with Meta Portal

Set up your device

What you need to set up your Meta Portal

Items included with your Meta Portal

Set up your Meta Portal

Set up passcodes for your Meta Portal

Set up or change the Wi-Fi network on your Meta Portal

Languages supported on Meta Portal

Add and manage accounts

Set up your accounts on your Meta Portal

Add or remove profiles from your Meta Portal

Set up passcodes for your Meta Portal

Manage household mode on Meta Portal

Add a WhatsApp account to your Meta Portal

Calling

Call options on Meta Portal

Make group calls on your Meta Portal

Apps

Add new apps to your Meta Portal

Meta Portal care tips

Meta Portal TV remote set up

Pair your Meta Portal TV remote

Meta Portal Go set up

Set up your Meta Portal Go

How your Meta Portal Go battery works

Still need help?

Tell us what you need support with and we’ll find the best solution for you.