Meta Portal privacy questions
How your Meta Portal information may be used for ads
Meta Portal is a Facebook Product. When you use Meta Portal, we process the same kinds of information as when you use Facebook Products on your other devices. Some of this information, including the fact that you logged into your account or how often you use a feature or app, may be used to inform the ads you see across Facebook.
Similarly, when you make a Meta Portal video call, we process the same device usage information as other devices with Messenger installed. This can include volume level, number of bytes received, frame resolution, and the frequency and length of your calls. Some of this information may be used to target ads. For example, if you make lots of video calls, you might see some ads related to video calling. We do not use anything you say on a Meta Portal video call or any of your voice interactions for advertising.
Learn more about the types of data displayed in the Apple App Privacy Details for Portal App
When you install an app from the App Store, you may see some information that Apple now asks all app developers to provide about how the app handles data. Apple offers a small range of specific options to choose from when describing an app’s data use and collection practices, and these options are not specific to you or the settings and controls you may have used in each of our apps.
As a reminder, Portal App is part of a group of different products that are provided by the Facebook company (including Facebook, Instagram, Messenger and Meta Portal) under Facebook's Data Policy. The information that you see reflects the data types and data uses across all the different apps falling under the Facebook Data Policy, and may not be specific to the particular app that you are using.
Facebook's own Data Policy is the most comprehensive source to understand how we collect, use and share your information across the Facebook Products so we recommend reviewing the policy for details and examples.
Below are a few examples of how these data types are used:
- Contact Information. The information you provide when you sign up for an account allows you and others to connect, communicate and share content across our Products.
- Health and Fitness. On Facebook, you may provide a health-related life event that may be used to help you remember important moments from your life.
- Location. Location-related information such as your current location, where you live, the places you like to go, and the businesses and people you're near may be used to provide, personalize and improve our Products, including ads, for you and others.
- Financial Information. Financial information may be used for purchases, such as making a purchase in a game, or making a donation.
- Sensitive Information. You may provide your religious or political views in your Facebook profile fields, sharing this information with friends or another intended audience.
- Contacts. Imported contacts help you and others find people you may know.
- User Content. Camera or voice-enabled features may help suggest masks and filters that you might like, or respond to your voice commands.
- Browsing History. To show you more relevant ads, we receive and use data that advertisers and other partners provide to us about your activity on their websites and apps, as well as some of your offline interactions, such as purchases. For example, we may show you an ad for a shirt based on your visit to a clothing website.
- Search History. When searching Facebook (for example, for people, posts, Pages or groups) you can access and delete those searches from within your search history or from your Facebook activity log.
- Identifiers. Account and device identifiers we collect can be used to match and store information with your Facebook account.
- Purchases. If you choose to use Facebook Shops, we are able to understand your shopping activity, such as the products you view and purchase. This means that what you browse and purchase within Shops may influence what you see in Shops and other Facebook Products.
- Usage Data & Diagnostics. Information about the features you use and the duration of your activities when you use our products may help us improve the products for you and others.
- Other Data Types. We conduct and support research and innovation on topics of general social welfare, technological advancement, public interest, health and well-being. For example, we analyze information we have about migration patterns during crises to aid relief efforts.
Some ways to review and manage your information on Portal App:
- Learn more about viewing, downloading and deleting your Meta Portal information.
- Learn more about how your data is used within Meta Portal.
If you have a Facebook account, learn how to review and manage your information on Facebook.
View regulatory information about your Meta Portal
View, download and delete your Meta Portal information
You can access a copy of your Meta Portal information, such as displayed albums and favorite contacts, by using the Download Your Information tool on Your Facebook Information (YFI) page, available in your Facebook Account Settings. You can delete Meta Portal information by removing your account from your Meta Portal.
You can access and delete your data related to other Facebook Company Products you use on Meta Portal, such as Messenger, by using those Products. For example, you can view and delete your Meta Portal Messenger call history in your Messenger call log. You can also access your Meta Portal Messenger calls by using the Messenger Access Your Information tool on your Your Facebook Information page.
If you use WhatsApp on Meta Portal, you can view and delete WhatsApp call history in your WhatsApp call logs and you can access your Meta Portal WhatsApp call history by using the WhatsApp Request Account Info feature. If you use Workplace on Meta Portal, you and your organization can access, correct, or delete information using the tools within the Workplace service. If you are not able to do so using the tools provided in the Workplace service, contact your organization directly to access or modify your information.
Deleting your Facebook Company Product accounts will delete information related to your use of those Products, including your Meta Portal information and your use of other Facebook Company Products on Meta Portal.
To access and delete your Meta Portal voice interactions, go to your Meta Portal Settings or your Facebook Activity Log. Learn more about what information we collect for “Hey Portal” and how to manage your “Hey Portal” voice interactions.
Report Facebook or Instagram content on Meta Portal for intellectual property infringement
How we protect your privacy during human review
We have a team of vetted, trained transcription vendors and select Facebook employees who assist in reviewing “Hey Portal” voice interactions. All of our employees and vendors are subject to strict privacy and security requirements in their handling of this information. We use controlled and monitored systems to ensure that the transcription vendors and Facebook employees who are reviewing “Hey Portal” voice interactions access only the information required to complete voice services training tasks. And we protect your privacy by changing the pitch of your voice in "Hey Portal" voice interactions that are reviewed so it's difficult to identify you.
Verify end-to-end encrypted Messenger calls on Meta Portal
You can make end-to-end encrypted calls to Messenger contacts on Meta Portal.
To confirm a call is end-to-end encrypted, compare device keys. Device keys appear under your friend's name on your device and the matching key on their device.
Example: On your device, your friend Anna's device key is 123. On Anna's device, her device key would also be 123.
Turn on end-to-end encrypted calling
- From Apps, tap Contacts.
- Tap the contact to whom you'd like to make an end-to-end encrypted call.
- In the top right corner, tap .
- Toggle next to End-to-End Encryption for Outgoing Calls to turn outgoing end-to-end encrypted calling on or off for that contact.
Compare device keys
- From Apps, tap Contacts.
- Tap a contact
- In the top right corner, .
- Tap Encryption Keys.
- Tap Your Keys or your contact’s keys to view keys.
When end-to-end encrypted Messenger calling is turned on, you and whoever you’re talking to in an end-to-end encrypted call are the only people who have unique and matching device keys and can access the call.
Meta Portal audio and video calling privacy
When you use Meta Portal to make an audio or video call, Facebook does not listen to, view, or keep what you say or what your camera captures on the call. Some in-call features may capture portions of your call when you use them during calls.
- If you use “Hey Portal” during a call, depending on your settings, we capture your voice interaction to respond to your request and improve Assistant. Learn more about how we process voice interactions.
- When a room creator broadcasts a room using Facebook Live, it is shared to Facebook and people outside the room may see what’s happening in the room. We may collect and review audio and video from the room’s broadcast to make sure they follow our Community Standards.
- When you take a photo during a Messenger call, we save the photo from your call to your albums. Learn how to take a photo during a Messenger call.
Manage website permissions using Browser on Meta Portal
You can choose to allow or block individual websites’ access to your Meta Portal’s camera, microphone and location using the Browser app.
Video conferencing websites might request permission to your Meta Portal’s camera and microphone to use them. And some maps, shopping, live TV or media streaming websites might request your Meta Portal’s location to display them.
If you choose to allow access to your Meta Portal’s camera, microphone or location, the following data can be shared with the requesting website:
- Camera: Meta Portal provides the website with access to your Meta Portal’s camera video feed.
- Microphone: Meta Portal provides the website with access to your Meta Portal’s microphone audio feed.
- Location: Meta Portal provides the website with access to the longitude and latitude coordinates of the center of the municipality where your device is located. It does this by guessing a location using your device’s IP address.
If you choose to block access to your Meta Portal’s camera, microphone or location, the website might not be able to deliver the service that you requested. For example, streaming services might not allow you to watch a video or play a song. And video calling services might not allow you to join a call or the other people on a call might not be able to see or hear you. Note that permissions can be allowed or blocked for individual websites.
To allow access to your Meta Portal’s camera, microphone or location:
When you enter a website that requires access to your Meta Portal’s camera, microphone or location, a pop-up window will appear.
To allow access or block access to your Meta Portal’s camera or microphone:
- In the Allow [website] to use your camera and mic pop-up window, tap Allow to allow access, or Block to block access.
To allow access or block access to your Meta Portal’s location:
- In the Allow [website] to use your location pop-up window, tap Allow to allow access, or Block to block access.
To change browser permissions to your Meta Portal’s camera, microphone or location:
There are three options to change browser permissions:
- You can block access to your Meta Portal’s camera, microphone and location by closing the applicable Browser tab or the entire Browser app.
- You can tap the camera , microphone or location in the Browser’s search bar, then tap Allow or Block.
- Or you can follow the steps below:
- From Apps, tap Settings.
- Tap Site Settings.
- Tap All Sites.
- Tap the website asking for permission, then tap Allow or Block to change the browser permission setting.
Note: You may be asked to allow or block access again if your Meta Portal home screen turns on, if you leave the browser for the home screen or another app, or if you use another browser tab for more than 60 minutes.
To override Browser permissions:
You can override camera and microphone permissions granted to individual websites on your Browser by turning off the camera and microphone.