Fix a problem

Troubleshoot common Meta Quest, Quest Link, Air Link and accessory issues, or manually install updated software onto your Quest device using the software update tool.

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Troubleshoot headsets and accessories

Troubleshoot headsets and accessories

Troubleshoot Meta Quest Link

Troubleshoot Meta Quest Link

Software update tool

Software update tool

Initial setup

Troubleshoot initial setup issues on Meta Quest Pro

Troubleshoot the Wi-Fi connection of your Meta Quest

Set up Meta Quest warranty replacement headset

Help and Tips app

Learn about pins and codes for Meta Horizon and Meta Quest

Troubleshoot Meta Quest headsets: Boundary

Accounts

Troubleshoot issues logging back into your Meta Quest headset

Headset display

Troubleshoot black screen issues with your Meta Quest

Troubleshooting object drift during mixed reality experiences

Wi-Fi

Troubleshoot cloud streaming lag and slow Wi-Fi connections

Troubleshoot joining a Wi-Fi network on Meta Quest

Software update and factory reset

How to factory reset your Meta Quest

Casting

Troubleshoot casting to a screen with Meta Quest

Touch controllers

Troubleshoot Meta Quest Touch Pro controllers

Troubleshoot controller drift with your Meta Quest controllers

How to fix tracking issues with your Meta Quest controllers

Troubleshoot Touch controller status lights for Meta Quest

I’m having trouble setting up a boundary with my Touch controllers

Wi-Fi troubleshooting for Meta Quest Touch Pro Controllers on Quest 2

Known issues

Quest 2 Removable Foam Facial Interface Recall

Troubleshooting object drift during mixed reality experiences

HEVC video codec used for exported Meta Quest media

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