Learn about ID verification for Meta Accounts
Meta may ask you to upload an ID to verify your Meta Account information.
Your ID helps confirm your identity. Meta may ask you to provide your ID to keep your account secure or help prevent abuse such as scams, phishing and fraud.
The minimum age required to have a Meta Account varies by location. Meta may ask you to upload an ID to prove your age.
If you don’t have a government-issued ID you may be able to use other options (examples: student card, library card).
Learn more about the types of ID that Meta accepts.
If you have issues when you upload your ID or verify your account, contact Meta Store Support.
In some instances, you may be able to use a credit card to confirm your identity. We won’t store your credit card information, unless you choose to save it for future Meta Horizon Store purchases. You may also be able to verify your account at auth.meta.com/verify and follow the on-screen instructions. You can also go to this page if you’ve received a request to verify your account and you can’t log into your account.
Tips to upload your ID
If you receive an email that asks you to upload your ID, refer to that email for upload instructions. Otherwise, follow the on-screen instructions.
- Make sure your ID is a document type that Meta accepts.
- Depending on the type of ID you’re submitting, check that your ID includes your name, photo and/or your date of birth.
- Check that there’s no mismatch between the document type you selected and the document type you upload. Example: if you select “driver’s license” as the document type, upload a photo of your driver’s license.
- Make sure the ID you upload hasn’t expired.
- Upload documents that are in good condition. Text and photos (if applicable) must be clearly readable. Blurry documents are often rejected.
- Extra tips to take clear photos of your ID:
- The ID or document should take up about 80% of the image.
- No portion of the image may be covered up or blocked out.
- Use your mobile device camera to take the photos since the smaller resolution of some computer cameras may make verification more difficult.
- Avoid angles. Take photos of your ID or documents straight-on with all four corners visible. Fill the frame and avoid any cutoffs.
- Turn off the flash to reduce glare.
- Place the document face up on a flat, even surface.
- Place the document on a dark table or surface for a well-contrasted background.
- Remove any other objects from the photos.
What happens to your ID after you send it
After you send a copy of your ID, it'll be encrypted and stored securely for 30 days to help confirm your identity. Your ID won't be visible on your profile, to friends or to other people on Meta technologies.
To help confirm that IDs are real, Meta may use both manual review and automated systems. Meta may also partner with trusted service providers to confirm your identity. This helps detect and prevent risks such as impersonation or ID theft and keeps you and the community safe.
Your ID review may take up to 48 hours. When we’ve verified your identification, you’ll receive an email notification.
ID verification through Yoti
Yoti, a third-party age verification service, may verify your ID.
Yoti is verified by the Age Check Certification Scheme and is the leading age verification provider for several industries around the world including social media, gaming and age restricted e-commerce.
Types of ID that Yoti accepts to verify your age
The ID you choose must include a photo of your face and your birth date. Yoti accepts the following types of ID:
- Passport
- Driver's license
How to use your ID to verify your age with Yoti
If you choose to use your ID to confirm your age with Yoti, you'll need to give Meta access to your camera.
To capture your photo, lay your ID on a flat surface, avoid glare or shadows and center it. Once your ID is scanned, you can submit the photo of it for review, or you can retake the photo.
Based on the laws in your region and the results of your age verification, you may also be required to get parental consent.
Note: When you capture a photo of your ID, your device might store the photo. For security reasons, delete this photo from your device's photo gallery after you complete the ID upload process.