Meta support assistant

Get help for your device and games, or connect to our support team.

Using your Meta Quest headset

Find helpful information and links to get you started with your Quest headset. Learn the basics about the headset, or explore content related to Meta accessories.

Pairing your headset

Install the Meta Horizon mobile app on your phone

Language settings in the Meta Horizon mobile app

Connect your Meta Quest headset to Wi-Fi

Uninstall the Meta Horizon mobile app from your phone

Set up Meta Quest warranty replacement headset

The basics

How to charge your Meta Quest headset

Connect your Meta Quest headset to Wi-Fi

How to use Passthrough on Meta Quest

Experience mixed reality on Meta Quest

How to Mute and unmute your microphone on Meta Quest

How to restart your Meta Quest headset

Recommended space required to use Roomscale on Meta Quest

Reset your view in Meta Quest

Manage your storage space on Meta Quest

Touch Controller indicators and lights

Learn how headset tracking works on Meta Quest

How to use headphones with Meta Quest

Connect a compatible Bluetooth device to Meta Quest headsets

Meta Quest PTC: Early Access Program

Colocation: Using two headsets together in the same space

Headset fit

Adjust Meta Quest headset fit and feel

Learn about IPD and lens spacing on Meta Quest

Media

Connect to a DLNA or home streaming server with your Meta Quest

On-the-Go USB connectivity not supported on Meta Quest

Transfer media from your Meta Quest headset to your computer

How do I transfer files between Meta Quest devices?

Serial numbers

Find the MAC address for your Meta Quest

Find the serial number for your Meta Quest headset and controllers

Still need help?

Tell us what you need support with and we’ll find the best solution for you.

Get answers from the community

If you're having trouble, find answers to your questions from Meta Quest users around the world.

Go to community forum