Meta support assistant

Get help with your Quest. Set up, troubleshoot, or manage your device and accessories.

Legacy headsets

Find out more about using Legacy headsets, including the Rift and Rift S, Oculus Go and Gear VR. Set up your headset, troubleshoot common issues and manage your apps.

Rift and Rift S

Back up your Oculus Rift S

Adjust the IPD for your Oculus Rift S

Windows PC requirements for Meta Horizon Link

Troubleshoot antivirus blocking a download or install for Oculus Rift S

Save and manage Meta Quest PC apps

Learn how to enroll in the Public Test Channel

Collect headset logs for your Oculus Rift S

Update your graphics card driver for Oculus Rift S

Allow content from unknown sources for your Meta Quest

Oculus Go

Compatible phones with Oculus Go

Learn about Meta accounts on Samsung Gear VR and Oculus Go

Transfer Photos and Videos from Oculus Go

Remove your data from an Oculus Go you don't have access to

Troubleshoot a charging problem with your Oculus Go

Find the serial number for your Meta Quest headset and controllers

Gear VR

Compatible phones for Samsung Gear VR

Still need help?

Tell us what you need support with and we’ll find the best solution for you.

Get answers from the community

If you're having trouble, find answers to your questions from Meta Quest users around the world.

Go to community forum