Troubleshoot joining a Wi-Fi network on Meta Quest
If you’re having trouble connecting your Meta Quest to Wi-Fi, make sure:
- Your Wi-Fi network is working and other devices can connect to it.
- Your Wi-Fi password is entered correctly.
- You’re not too far away from your Wi-Fi router.
- You’re not on a Wi-Fi hot spot such as at a hotel or airport if you’re trying to do an initial set-up.
If you can’t connect your Meta Quest to Wi-Fi, restart your headset.
If you still can’t connect your Meta Quest to Wi-Fi, try connecting to a different Wi-Fi network if one is available. If the headset connects to a different network, the issue may be with your Wi-Fi configuration.
To change the Wi-Fi network your headset is connected to from your headset:
- Press
Meta button or
Oculus button on your right controller to open the Navigator.
- Select
Quick controls.
- Select Wi-Fi.
- Select the Wi-Fi network you'd like to connect to and enter the password.
- Select Connect.
To change the Wi-Fi network your headset is connected to using the Meta Horizon mobile app:
- Turn on your headset.
- On your phone, open the Meta Horizon app.
- Tap
Menu at the top of your Horizon Feed.
- Tap Devices.
- Select the headset you want to change Wi-Fi settings for.
- Tap Headset settings, then tap Wi-Fi.
- Tap the new Wi-Fi network you’d like to connect to and enter the password, if prompted.
- Tap Connect to Wi-Fi.
Updating your headset using the software update tool may also resolve your issue. If you're still having trouble connecting to your Wi-Fi network, try performing a hard reboot by holding down the power button for 30 seconds, or until you hear the device turn back on.