Troubleshoot joining a Wi-Fi network on Meta Quest

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Updated:8 weeks ago

If you’re having trouble connecting your Meta Quest to Wi-Fi, make sure:

  • Your Wi-Fi network is working and other devices can connect to it.
  • Your Wi-Fi password is entered correctly.
  • You’re not too far away from your Wi-Fi router.
  • You’re not on a Wi-Fi hot spot such as at a hotel or airport if you’re trying to do an initial set-up.

If you can’t connect your Meta Quest to Wi-Fi, restart your headset.

If you still can’t connect your Meta Quest to Wi-Fi, try connecting to a different Wi-Fi network if one is available. If the headset connects to a different network, the issue may be with your Wi-Fi configuration.

To change the Wi-Fi network your headset is connected to from your headset:

  1. Press Meta button or Oculus button on your right controller to open the Navigator.
  2. Select Quick controls.
  3. Select Wi-Fi.
  4. Select the Wi-Fi network you'd like to connect to and enter the password.
  5. Select Connect.

Updating your headset using the software update tool may also resolve your issue. If you're still having trouble connecting to your Wi-Fi network, try performing a hard reboot by holding down the power button for 30 seconds, or until you hear the device turn back on.

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