Meta Quest troubleshooting: Headset won't complete initial updates
If your Meta Quest headset gets stuck while trying to run the initial updates, please follow the steps below:
- If you haven't already, plug your Meta Quest 2 in with the charger that came in the box.
- Wait at least 30 minutes, or until device sufficiently charged.
- Your updates should resume automatically while your headset is plugged in and charging.
- If the updates don't resume within 1 hour, please reboot your headset.
If you're still having trouble after trying the steps above, please contact Meta Store support.