Meta Quest Link isn't working with my laptop
We’re aware of an issue where Meta Quest Link fails to connect compatible laptop models to Meta Quest 2 and Meta Quest.
From your headset, you may see a brief black screen before being returned to your Meta Quest home. On your computer, within the Devices tab you may consistently see an orange “General device problem” error.
When entering this state for the first time, sometimes you will also see a notification on your PC: “Hardware Notification: Something went wrong and Link stopped working”.
We’ve isolated this issue to laptops using NVIDIA GeForce GTX 10xx series notebook GPUs and are actively working with our partners to get a fix in place. Until a more permanent fix is ready, restarting your PC can often fix the issue temporarily.
If you’re still having trouble with Link after restarting your computer, please contact Customer Support for additional troubleshooting.