Troubleshooting a software update issue with your Gear VR
If you can’t install Samsung Gear VR updates on your Samsung Android phone, you may need to enable the Facebook App Manager and Facebook App Installer.
To enable the Facebook App Manager and Facebook App Installer:
- From your phone’s home screen, go to Settings.
- Tap Apps.
- Scroll down and find the following apps:
- Facebook App Installer
- Facebook App Manager
- Tap each app and then tap Enable.