Meta Quest: *Parents:* Important guidance & safety warnings for children’s use here. Using Meta Quest requires an account and is subject to requirements that include a minimum age of 10 (requirements may vary by country). See meta.com/quest/terms and the parent’s info page at meta.com/quest/parent-info. Certain apps, games and experiences may be suitable for a more mature audience. META QUEST FEATURES, FUNCTIONALITY, AND CONTENT NOTICE: Features, functionality and content are subject to change or withdrawal at any time, may not be available in all areas or languages or may be restricted; may require enabled software or service activation, and additional terms, conditions and/or charges may apply.

META QUEST IMPORTANT SAFETY NOTICE https://www.meta.com/quest/quest-2-facial-interface-recall/.

Financing Options. You may be offered financing options for your Meta purchases. Learn more here.

***Based on the graphic performance of the Qualcomm Snapdragon XR2 Gen 2 vs XR2 Gen 1 on Meta Quest 2

RAY-BAN META

Meta AI and voice commands only in select countries and languages. Please check local availability. Meta account and Meta View App required. For ages 13+ only. Requires compatible phone with Android or iOS operating system plus wireless internet access. Features, functionality and content are subject to change or withdrawal at any time. Additional account registration, terms and fees may apply. Software updates may be required. Performance may vary based on user location, device battery, temperature, internet connectivity and interference from other devices, plus other factors. User must comply with all applicable local laws and regulations, especially relating to privacy. May interfere with personal medical devices. Check manufacturer Safety & Warranty Guide and FAQs for more product information, including battery life.

EXTENDED HOLIDAY RETURNS

Products ordered November 1, 2024 through January 1, 2025 on meta.com are eligible to be returned through January 31, 2025. Return requests must be completed by end of day January 31, 2025 (local time) to be eligible. Excludes app, game, and gift card purchases. Standard return terms otherwise apply, see our Terms of Sale for more information.

Dedicated Ray-Ban support

Visit the Ray-Ban smart glasses support center for help with your device, orders and shipping, and other issues.

Go to Ray-Ban support center

Still need help?

We’re here if you need help with our policies or using your Meta account and Facebook Assistant with smart glasses.

Get support

Control what information you share with Meta from your Smart Glasses

93 Likes

Updated:

4 weeks ago

This article describes the control you have over Additional Data which is device information collected from your Smart Glasses and subject to the Supplemental Meta Platforms Technologies Privacy Policy. Information collected from the Meta View companion app is subject to the Meta Privacy Policy.

Meta uses Essential Data from your Smart Glasses automatically in certain ways, including to make sure your Smart Glasses work properly and to maintain safety, security, and integrity. You can also choose to allow Meta to use Additional Data from your Smart Glasses to improve Meta Products, including to develop new Meta Products and features, and to improve and personalize your experience using your Smart Glasses. You can find more details about the choices you have for the data from your Smart Glasses below.

Essential Data is information needed to ensure the Smart Glasses are working as expected, meeting user expectations, and providing the service as outlined in the Terms of Service. This includes using the data from your Smart Glasses to ensure that the Smart Glasses are operating properly, your security and privacy are not compromised, and to diagnose and fix any problems that you might have with your Smart Glasses. Examples of the types of data that are automatically used for these purposes include:

Data required to operate the Smart Glasses, such as:
- Status of Bluetooth connectivity.
- Battery status and condition.
- Status of Wi-Fi connectivity.
- Data to ensure your Smart Glasses function consistently with your settings.
- Data about when and how often you use the Smart Glasses, to help us assess reliability and to help scan for potential bugs or failures.
- Operating system version number to ensure the Smart Glasses are up to date.
- Any errors or crashes that occur to ensure that we fix them for normal functioning of the Smart Glasses.
- Other data required to ensure the Smart Glasses function properly.
- Data used to understand or reduce risk of physical safety, like information about the temperature of the Smart Glasses when they are being used.
- Data used to understand and improve the information and operational security of the Smart Glasses, like data associated with potential software viruses and security intrusions.
- Data used to respond proactively or reactively to any potential abuse or policy violations.

Additional Data is information about how you use your Smart Glasses, which we primarily use to develop and improve new Meta Products including features. We will also use Additional Data to evaluate other devices and features we are developing, which enables us to decide what to build in order to offer products and features people value. When you make the choice about whether to share Additional Data from the Smart Glasses with Meta, the choice applies to all Smart Glasses that you pair with the App. Your choice to share Additional Data from your Smart Glasses does not include the photos and videos captured by your Smart Glasses. Examples of Additional Data that are used in these ways include:

Data used to improve your experience:
- How often and how you use your Smart Glasses to help us understand which uses are popular with users.
Data to help improve the performance of the Smart Glasses:
- Data about how well the Smart Glasses are working to help us improve them.
- Analytics regarding Smart Glasses performance and usage to help us improve and develop new devices and features.
- Information you share when submitting a bug report to understand the cause of the problem and to resolve the issue.

You can choose to share Additional Data from your Smart Glasses and permit it for the above uses during your initial setup of your Smart Glasses and you can change your choice at any time in Settings.

To change your preference in Settings:

From the Meta View app, tap in the bottom right.
Tap Data & privacy.
Tap the toggle next to Share additional data to turn this setting on or off.

Was this article helpful?

Yes

Dedicated Ray-Ban support

Still need help?

Related articles

Control what information you share with Meta from your Smart Glasses

Was this article helpful?