Smart Glasses Help Center
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Manage voice storage and access or delete your voice interactions on Meta View
Voice controls give you the option to store voice recordings, transcripts and related data about your voice interactions. It may take some time for your stored voice recordings, transcripts to appear in your voice activity log.
If you don’t see your most recent voice interactions, click on the media import button to get your latest voice recordings and transcripts. Keep in mind that voice interactions are not stored if you use voice controls while your glasses are offline.
Manage storage of your voice interactions
To manage your storage of voice control transcripts:
- From the Meta View app, tap in the bottom right.
- Tap Glasses privacy, or select the glasses you want to manage settings for and then tap Glasses privacy.
- Tap Voice storage.
From here, you can adjust your storage settings of voice recordings and transcripts and related data about your voice interactions.
Even if you turn off storage, you can still use "Hey Meta" or "Hey Facebook." When storage is turned off, we won’t keep recordings or transcripts of your voice interactions or data related to them, which means you won’t be able to view or delete this information. We also won’t use your voice interactions to improve our voice services. Any voice interactions that occurred before you turned off storage will still be stored for one year, unless you delete them sooner.
To view or delete your stored transcripts:
- From the Meta View app, tap in the bottom right.
- Tap Glasses privacy, or select the glasses you want to manage settings for and then tap Glasses privacy.
- Tap Activity log.
You can tap next to a voice interaction to delete it, or tap Delete all at the top to delete all voice interactions. Deleting a recording and transcript will also delete the data associated with that interaction.
View and download your information
You can view and download stored transcripts and related data, like the serial number of your glasses or the general category of your voice interaction with the View Your Information and Download Your Information tools. You can access these tools on the web or from the Meta View app.
To view and download your information:
- From the Meta View app, tap in the bottom right.
- Swipe down and tap Data & privacy.
- Tap Manage your information.
- Tap View your information or Download your information.