Declarations of Conformity
Declarations of Conformity
Recycling Information
Recycling Information
End-of-life electrical and electronic products are known as waste electrical and electronic equipment (WEEE). They should be marked with the crossed-out wheelie bin symbol.
The crossed-out wheelie bin symbol shown on WEEE, batteries and accumulators means that they must not be discarded together with household waste and should be collected separately for proper treatment and disposal. This symbol may be combined with chemical symbols for mercury (Hg), cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.
WEEE, batteries and accumulators may contain hazardous materials, components and substances that present a risk to human health and the environment when not handled correctly at the end of life. On the other hand, they may also contain reusable parts and valuable materials that can be recycled. To conserve natural resources and prevent possible negative effects on the environment and human health, WEEE, batteries and accumulators must not be discarded together with household waste and should be collected separately for proper treatment and disposal. By correctly disposing of your old batteries or accumulators, you will help to prevent potential risks to the environment and animal and human health. Recycling of the materials will help to conserve resources.
As a responsible producer and distributor, Meta is a member of Producer Compliance Schemes in relevant markets and finances the collection and treatment of WEEE when it is disposed of by consumers at waste collection or civic amenity sites. Upon request, Meta also provides recyclers with technical information to assist with treatment and recycling.
Disposal of WEEE
When you purchase new electrical equipment with us, you will be able to have your old equivalent device collected and recycled free of charge.
To take advantage of this service, please request a free delivery label here. When you use this collection, you are declaring that you are the lawful owner of the WEEE.
If you are not purchasing a Meta product but wish to dispose of WEEE, please contact your local authorities or waste disposal services for details on your nearest authorised free WEEE collection point. Details can also be found here. If your product contains batteries or accumulators that are not permanently installed, please remove them for separate disposal. By bringing your device to a WEEE collection point, you will contribute to the recycling and other forms of recovery of electrical and electronic equipment.
Safe disposal of waste batteries/accumulators
Please contact your local authorities or waste disposal services for details on your nearest authorised free used batteries collection point. Details can also be found here.
- Read the warnings and instructions in the Safety and Warranty Guide that accompanies your product. A copy of the Safety and Warranty Guide can also be found in the Support section of meta.com.
- Do not handle batteries if they are damaged. Ensure that the batteries are disposed of in an appropriate collection facility.
- Identify the type of lithium battery you have (rechargeable or single-use) as described in the Safety and Warranty Guide. If the battery is rechargeable, discharge it completely before disposal.
- If you are storing batteries prior to disposal, store the batteries in a cool, dry place, away from heat sources and direct sunlight.
- Keep the batteries separate from other types of general waste and batteries.
- DO NOT dispose of lithium-ion batteries in general waste, regular rubbish or recycling bins. Improper disposal can lead to environmental contamination and pose serious safety risks.
- WARNING. DO NOT incinerate batteries as they can explode or release toxic fumes.
Good practices for use of batteries
The following information describes good practices for the use of batteries, aimed at extending their use phase and the possibility of their re-use, repurposing and remanufacturing, with associated environmental benefits.
To extend the use phase of the batteries and prepare for reuse, repurposing and remanufacturing, we recommend:
- Lithium-ion batteries age and will lose performance over time and with usage. Eventually, they may need to be replaced. The lifespan of the battery in the product will depend on how the device is used. To help extend the lifetime of the battery:
- Meta products contain hardware and software that automatically manages battery operation for optimised performance and lifespan. Check the user manual for your specific product for specific guidance or settings related to battery lifetime.
- Do not expose the battery to extreme hot or cold temperatures.
- If the battery will be stored for an extended period without use, leave the battery approximately 50% charged.
- When it's time to replace the battery:
- Make sure that you replace with a battery that is compatible with your device.
- Recycle the old battery. Do not discard in the rubbish. Recycling ensures valuable materials inside the battery can be used to manufacture new batteries.
- Do not attempt to re-work, re-manufacture or re-purpose the battery.
The meaning of the labels and symbols on batteries
Ecodesign Technical Documentation
Ecodesign Technical Documentation
Meta Quest safety information for parents and preteens
Meta Quest safety information for parents and preteens
The first step to enjoying Meta Quest is making sure that you're using the right account
The first step to embarking on your VR journey is to make sure that you create the right Meta account for yourself or the members of your family. Users aged 13+ (ages may differ by country) can use Meta Quest through our Meta accounts. We're now making it safer for younger members of your family to experience VR by launching parent-managed accounts that offer parental controls and additional protections for children between 10 and 12 years old (ages may differ by country) for our Quest 2 and 3 headsets. Take a look at our blog that provides the details on these new parent-managed accounts. If you're setting up an account for your preteen between 10 and 12 years old, make sure that you read our article that will walk you through the steps for creating the account.
Importantly, when a preteen goes through the Meta account registration, they'll need to ask a parent or guardian for help. A parent or guardian must create and manage a Meta account for a child between the ages of 10 and 12 (or the applicable age in your region). Parents cannot create an account for a child under 10 and children under 10 cannot use Meta Quest 2 and 3. Notably, parent-managed accounts are only available on Meta Quest 2 and 3. This means that children under 13 cannot use Meta's other VR headsets where parent-managed accounts are not available.
Meta Quest Health & Safety
The health and safety warnings and information for each Meta Quest headset guide all users on how to set up and use their headsets safely. Learn more at the Meta Quest Safety Centre and review the most up-to-date version of warnings for your headset here. These pages provide the information that you'll need as a user and will detail how you can have a great VR experience and do it safely. We want to share some additional safety information for preteens aged 10-12 that will be important to know as you decide whether your preteen is ready for Meta Quest, and – if they are – how to prepare them to experience VR and prepare yourself to support them as they do.
Is my child ready for Meta Quest?
- Read, understand and follow warnings and instructions;
- Get a proper fit and clear vision in the headset;
- Set up and stay in virtual boundaries in a clear space that is appropriate for them to use Meta Quest in (for example, your family or TV room);
- Select appropriate content given their age and maturity level, with your guidance;
- Stop their VR experience if they feel uncomfortable;
- Mention if they have blurry vision, soreness or other symptoms or discomfort;
- Understand that virtual content is not real; and
- Take appropriate breaks within reasonable time limits.
If your child is ready for Meta Quest, parents should still help their child use the headset safely by supervising them to reduce the likelihood of any injury or property damage, and talk to them about their VR experience. The health and safety information here provides more information on how to determine whether your child is ready, particularly the sections Not all children are ready for Meta Quest and Guidance and limitations on children's use. You should read the warnings before letting your child start using Meta Quest.
Why is it important to make sure that my child is ready before they use Meta Quest?
Meta Quest is not a toy, and younger and smaller-sized children may not be ready for Meta Quest. Children's bodies tend to be less developed, so their eyes, necks, backs and strength may not yet allow them to use Meta Quest comfortably or safely. They may not have sufficient strength or the headset may not fit. This is particularly true for younger or smaller-sized children. They may also have more intense reactions to virtual content and may have a more difficult time distinguishing virtual content from the physical world, even after they stop use. They may not read or understand warnings and instructions, or not mention or stop use if they experience blurry vision, soreness or other symptoms or discomfort. That's why it is extremely important to make sure that your child is ready for Meta Quest by considering the information on this page, and having a discussion with them about expectations, before allowing use.
Fit
The first thing you'll have to do is adjust the headset so that it fits your child. Adjust the straps, move the headset up or down, and adjust the lenses until the headset is comfortable and text on the screen is clear. If the headset cannot be easily adjusted to fit your child, or if they cannot see clearly when they put it on, they may not be ready to use it. Wait to allow your child to use the headset until the fit can be made comfortable and the text on the screen is clear.
Safe playing area
The Meta Quest device will allow you to outline a safe playing area using a virtual boundary in most experiences. This feature allows you to define a safe area so that you are alerted to the boundaries and can avoid real-world objects when you are in an experience. Creating such a boundary is especially important for children using the headset. However, it may still be hard for them to stay aware of their environment when they have the headset on. You can help by making sure that they stay in their playing area, and that it's clear of furniture, pets and other people.
Immersion and breaks
VR can provide an exciting immersive experience for your child. But it is very important to provide guidance or monitor the experience so that the fun is balanced with your child's well-being. It can feel intense to be immersed in an experience – and it could prompt an emotional reaction. We recommend that parents check in with their children about VR experiences, especially related to their children's emotional reactions. Experts recommend setting a 2-hour daily time limit for screen time and we allow parents to set a daily time limit for their child (our default setting is 2 hours). Regardless of overall session duration, make sure that they take regular breaks during use. Younger children should take more frequent longer breaks.
Also, keep an eye out for warning signs of your child experiencing any discomfort. For example, if your child has blurry vision, starts touching their neck often, changing their posture or movement, or complaining about pain, headaches or nausea, they may be using their headset for too long or it may not be set up properly. Have them take a break until they're feeling better and check their headset fit before they play again.
Parental supervision and online safety
Make sure that you read our Help Centre articles and especially the deep dive on how to set up an account for your child, parental controls and other safety-related information. You can also learn more about keeping your child safe online at the Parent education hub. Similar to Meta accounts for teens, the new parent-managed accounts for preteens aged between 10-12 will have additional parental controls and supervision tools to help your preteen have a safe, controlled and age-appropriate VR experience.
Watch the following safety videos for you and your child:
Safety video for parents
Safety video for youths
Help Centre articles