WARNING

Meta Neural Band Safety Guide

Sample Image
Meta Neural Band

Reading and using this Safety Guide

To help you use this guide, we provide boxes that you should also carefully read as part of these warnings:
  • Definitions boxes for some keywords are marked with this symbol .
  • Information boxes provide additional information, marked with this symbol .
Other related sections to the warning you are reading are linked. You should also review the linked section.
WARNING
To reduce risk of personal injury, discomfort or property damage, please ensure that each user of your Meta Neural Band (the “Product”) carefully reads all warnings and instructions before use.
WARNING
Features and available accessories for your Product may change. Visit meta.com/safety/warnings for the most current information.
In addition to the most updated versions of warnings, this site provides an index and an accessible version with screen reader compatibility and in text that can be enlarged.
WARNING
Always read and follow all warnings and instructions provided with any devices, apps, content, or accessories that you use with your Product. Failure to do so may result in personal injury or property damage.
WARNING
Your Product may not work reliably under all conditions, including when outside factors like wireless connectivity are compromised. It should not be used for critical or life-saving activities.
Your Product includes the Meta Neural Band and charging cable.

Stay aware of your surroundings

WARNING
Using the Product during some activities may create safety hazards.
  • Interacting with the Product, including use of hand gestures, may temporarily distract you or reduce your awareness of your surroundings.
  • Engaging in activities that include gesturing with your hands while wearing the Product may unintentionally turn on some features of the Meta Ray-Ban Display glasses, such as waking the display, turning music on, or activating Meta AI.
Only use the Product where and when you can safely do so. To maintain your safety while using the Product, including your ability to see or respond to hazards:
  • Take precautions to reduce or eliminate hazards before and during use during potentially hazardous situations, such as:
    • Activities requiring focused attention, hand control, or coordinated physical movements
    • Situations involving uneven terrain, stairs, or traffic
    • When operating a moving vehicle, such as a car or bicycle
    • When handling potentially hazardous materials or objects
  • If you cannot reduce or eliminate hazards:
    • Take off the Product, or
    • Minimize or refrain from using hand gestures
WARNING
Use caution when operating a moving vehicle, such as a car or bicycle, while using the Product. Always pay attention to your surroundings, including signs and obstacles and keep your focus on operating the vehicle. It is your responsibility to ensure your use of the Product complies with all local laws and requirements, including any laws relating to the use of mobile or electronic devices while operating a moving vehicle.

Discomfort and skin irritation

WARNING
Stop using the Product if you feel discomfort, skin irritation or other symptoms during or after use. Don’t resume until you have fully recovered. Seek medical assistance if the issue is serious and/or persists.
  • Skin Irritation. Some people may experience reactions to certain materials used in jewelry, watches, and other wearable items, including the Product, that have prolonged contact with their skin. This can be due to allergies, pre-existing skin conditions, environmental factors, or extended exposure to irritants like soap, sweat, lotion/sunscreen or other causes.
    • Take special care if you have known skin sensitivities or allergies.
    • You may be more likely to experience skin irritation from the Product if you wear it too tightly. The product should be snug, but comfortable. See Getting the right fit
  • Some temporary changes such as color change (redness or darkening) or indentation are normal when they resolve quickly.
  • Extended use without adequate breaks may increase risk of skin irritation, discomfort, or injury. Remove and clean the Product periodically to allow your skin to breathe.
  • Cleaning, keeping dry and ensuring proper fit may reduce or resolve symptoms. If discomfort or other symptoms continue for a prolonged period or are serious after you stop use, seek medical assistance and don’t resume using the Product until they say it’s okay. See Care and handling, See Getting the right fit
Examples of discomfort or other symptoms that may prompt you to stop or not resume use include:
  • Discomfort or pain around your hand, wrist or forearm
  • Tingling or numbness in your hand, wrist or forearm
  • Pressure or chafing, itching or irritation, rashes or other lasting changes in skin appearance, swelling or other skin discomfort

Repetitive stress injury

WARNING
Using the Product involves some repetitive motions, and using for extended periods may affect your wrists or hands. If you have any pre-existing conditions affecting the wrists or hands (e.g., wrist tendonitis, arthritis) use special care and consult a healthcare professional before using the Product.
  • Remove the Product if you notice any symptoms, such as tingling, numbness, burning, or stiffness. After removing the Product, rest your wrist and hand until the symptoms stop. If the symptoms persist, seek medical assistance.

Flying restrictions

Check applicable travel and aviation security/use restrictions on personal electronics before flying with the Product.

To reduce risk of discomfort, the Product should fit properly including at the appropriate location and appropriate tightness on your wrist. When properly adjusted, the Product should fit snugly but comfortably with the clasp closed.
  • Visit Help Center to learn more about getting the right fit.

WARNING
Unauthorized hardware and software or accessories: The Product is not designed for use with any unauthorized device, accessory, software or apps. Use with any of these or modifying or hacking the Product, software or apps may result in injury to you or others, discomfort, property damage, performance issues or damage to the Product that your warranty may not cover.
Accessories and replacement parts. The Meta Store may offer branded accessories/replacement parts and also authorizes accessories/replacement parts for your Product.

Children’s use

WARNING
Not recommended for use by younger or smaller-sized children or if the Product does not fit properly. Not a toy. Injuries and negative effects, including skin irritation, tingling or numbness, may result from use. Adults should make sure children who use the Product follow these warnings and instructions. See Getting the right fit

Interference with medical devices and restrictions in certain places

WARNING
Magnetic components. The Product contains typical consumer electronic components and magnets that emit magnetic/electromagnetic fields which could affect the operation of nearby electronics and medical devices, including cardiac pacemakers, hearing aids and defibrillators. If you have an implanted medical device:
  • Maintain a safe distance between the medical device and the Product.
  • Consult a healthcare professional or the manufacturer of your medical device before using the Product.
  • Stop using the Product if you observe interference with your medical device.
Follow restrictions and instructions provided in certain places to limit or avoid use of radio-electronic devices (for example, in hospitals, on airplanes, or at gas stations).

WARNING
Don’t use the Product if any part of it is broken or damaged. Contact Meta Support for assistance at meta.com/help/ai-glasses.

Rough handling

  • Do not drop, disassemble, crush, bend, deform, puncture, shred, or put a high degree of pressure on the Product as this can damage the Product and lead to injury/damage.
  • Rough handling or improper storage could damage the sensors on the band of the Product, which could pose a risk of injury.
  • To avoid damage, use care when cleaning. See Cleaning

Temperature

WARNING
Monitor the temperature of the Product to prevent burns or discomfort.
Overheat
The Product complies with applicable limits for industry surface temperature standards. The Product may feel warm at times. This is normal while in use or while charging. See Batteries, charging and electric shock
  • Prolonged skin contact with a hot surface on the Product may produce skin discomfort, redness or low-temperature burns. If the Product feels hot to the touch or is uncomfortably warm, stop using or charging and allow it to cool down.
    • If you have any special medical or physical conditions that impair the ability to detect heat against your skin, take special care when using or charging the Product.
  • Do not place the Product in areas that may get very hot, such as in a car in high temperatures. Excessive heating can damage the Product and could cause the batteries to explode. Do not dry a wet or damp Product with an appliance or heat source such as a microwave oven, hair dryer, iron or radiator. See Batteries, charging and electric shock
  • The Product is designed to operate best and be stored in temperatures between 14 to 113°F (-10 to 45°C). Doing otherwise may damage the Product and could be hazardous.

Liquids

  • The Product features both an IPX4 and IPX7 water resistance rating so you can wear it while washing your hands, doing the dishes, or getting caught in the rain. EMG gesture performance may degrade if the Product is wet but will recover when dry. In case of liquid exposure, dry the Product thoroughly and clear the charging area of all liquid, residue or other debris before charging. See Cleaning

Cleaning

  • Keep the Product clean and dry. Improper cleaning can damage the Product and may impair its operation, increasing the risk of injury or property damage. Visit Help Center for cleaning instructions.

Check the Product regularly for damage

  • Regularly inspect the Product for damage—including the following parts—and do not use if you see or suspect damage to:
    • Band
    • Electronic parts (including charging contacts)
    • Charging cable
    • Other accessories, whether originally included with your Product or otherwise
  • WARNING
    To avoid overheating, keep the Product’s electrical charging contacts clean, dry and free of debris.
  • Regularly check the charging contacts to ensure that they do not show signs of corrosion or damage. Stop use and contact Meta Support if corrosion/damage is visible or suspected.
  • The Product may provide alerts during use. Please follow any guidance that is provided.

Repairs

  • Contact Meta Support for assistance with repair options. Do not attempt to repair any part of the Product yourself until you have discussed with Meta Support.

Explosive atmospheres

  • Charging or using the Product in areas with a potentially explosive atmosphere may be hazardous. Examples are areas where high levels of flammable chemicals, vapors, or particles (such as dust, grain, or metal powders) may be present. Obey all posted signs and instructions.

Demagnetization

  • The Product contains magnets. Do not place credit cards, keycards, hotel cards or parking cards directly on top of or near the Product magnets.

WARNING
The Product contains a rechargeable lithium-ion battery. Charge only in accordance with these warnings and provided instructions. Use of a damaged Product or improper use of a power adapter may cause a fire, explosion, battery leakage, overheating or other hazard and result in serious injury or property damage. Do not charge or use the Product if you know or suspect that any of it is damaged. See Care and handling
If battery fluid is leaking, do not allow the liquid to contact your skin or eyes. If contact occurs, wash the affected area with large amounts of water and seek medical assistance.
  • Do not attempt to charge or use if the Product is damaged, does not turn on after attempted charging, if it gets abnormally warm when used or charged, or if the battery compartments are swollen, leaking liquid or smoking.
    • Covering the Product while charging with materials that significantly affect air flow (for example, under a pillow or blanket) may affect performance or lead to injury or property damage.
  • WARNING
    To reduce risk of electric shock:
    • Do not modify or open any of the Product components. See Care and handling
    • Do not charge the Product if any part of the authorized cable is torn, any wires are exposed, debris is present on the charging contacts, or the battery compartments are damaged.
    • Do not insert any metal, conductive materials, or any foreign objects into the charging contacts.
    • Only use authorized charging cable with the Product.
    • WARNING
      Use of a USB-C cable or adapter that is not certified to support the USB Power Delivery (USB-PD) specification—or that provides excess charge that violates the Product specifications—may damage the Product, lead to injury or impair the Product’s operation. See Modifications and unauthorized hardware/software
  • Do not attempt to tamper with or attempt to open or modify the battery or the battery compartment.
  • Contact Meta Support if you need battery or power management support for the Product. See Care and handling
  • Do not dispose of the Product in a fire or incinerator, as the batteries may explode when overheated. Do not store with or dispose in general waste.

NOTICE
LED Warning
The Product is an Exempt Group LED Product. Do not attempt to disassemble the Product. Attempting modifications to the Product or LEDs may result in hazardous exposure to LED emissions.

NOTICE
The Product is not a medical device, and is not intended to diagnose, treat, mitigate, cure or prevent any disease.

Compliance and Regulatory Information

Product Specifications

Band Model Number: WQ8 Electrical Rating: Input: 5.0 Vcc 1.0A
Band Charger Model Number: LMW Electrical Rating: Input/Output: 5.0 Vcc 1.0 A
Compliance and Regulatory Information Regulatory compliance marks are located on the band clasp, user manual and exterior packaging.

Regulatory Information - US

FCC Compliance Statement: This device and its related accessories comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Changes or modifications to a device by the user that are not expressly approved by the party responsible for compliance could make the device no longer comply with the FCC Rules and void the user’s authority to operate the equipment.

FCC Radiation Exposure Statement

This product complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

Regulatory Information - Canada

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference; and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
CAN ICES (B) / NMB (B)

ISED Radiation Exposure Statement

This EUT is in compliance with SAR for general population/uncontrolled exposure limits in ISED RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209.
Meta Platforms Technologies, LLC
1 Hacker Way, Menlo Park, CA 94025, USA