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Limited Warranty

Prior to April 25, 2022

If you purchased a Product prior to April 25, 2022, please click the appropriate link below for Warranty information:

If you purchased a Quest or Oculus Product prior to April 25, 2022, the following Warranty applies. The Warranty is now issued by Meta Platforms Technologies, LLC, formerly known as Facebook Technologies, LLC.

Quest Limited Warranty

Quest Country-Specific Limited Warranty

Australia
Canada
France
Italy

Quest Limited Warranty - Refurbished Products for Purchase

Oculus for Business Limited Warranty

If you purchased a Portal Product prior to April 25, 2022, the following Warranty applies. The Warranty is now issued by Meta Platforms Technologies, LLC, formerly known as Facebook Technologies, LLC.

Portal Limited Warranty

Portal Country-Specific Limited Warranty

AustraliaCanadaFranceItaly

Portal Limited Commercial Warranty

Portal Country-Specific Limited Commercial Warranty

Australia
Out of Warranty Program Limited Warranty

For Out of Warranty Program Limited Warranty and Terms and Conditions, please click here.

On or after April 25, 2022

If you purchased a Product on or after April 25, 2022, please see the Warranty information below:

Country-Specific Limited Warranty

Australia
Canada
France
Italy
Mexico (for Products purchased on or after May 20, 2025)