META QUEST

Code of Conduct for Virtual Experiences

Meta’s mission is to give people the power to build community and bring the world closer together, including through virtual experiences. Building communities means allowing people to use their voice to share their experiences, views, and ideas, even if some may disagree or find them objectionable. We expect everyone – including users, creators, admins, and developers – to adhere to our values of voice, safety, authenticity, dignity, and privacy.

Because context like community culture and intention matters, creators and admins will be primarily responsible for addressing issues in the closed experiences they govern, and as such, enforcement and experiences may vary. Where issues go unaddressed by creators or admins, developers are expected to follow this Code of Conduct by limiting features for users, creators, or admins within their app or removing users from the app. Meta may take similar actions within its own apps. Persistent or egregious issues not resolved by admins or developers may be directly addressed by Meta as a platform, through actions like limiting developer access or app removal.

The following conduct and content are contrary to the values above:

Don’t do or promote anything that is designed to deceive other users, Meta, developers, or that otherwise abuse our products or services, such as:
- Pretending to be another person or entity, stealing someone’s identity, or creating or using fake accounts (If role-playing or parodying, make sure it’s clear to others)
- Engaging in fraud, scams, or other deceptive activities
- Gathering or sharing sensitive personal information, doxing others, compromising user accounts, sharing account login information, engaging in unauthorized access, or sharing malware
- Creating or using a Meta account that is not intended for your age.
Don’t do or promote anything that’s illegal, abusive, or could lead to physical harm, such as:
- Sexualizing, exploiting, or abusing minors
- Bullying, harassing, stalking, or hateful behavior
- Advocating, engaging in or promoting violence, human exploitation, human trafficking, or human smuggling. Supporting or representing groups or individuals involved in terrorism, hate-based organizations, or criminal groups
- Promoting or coordinating acts of physical harm, such as sexual or physical assault, or suicide or self-harm
- Any form of non-consensual intimate activity, including sharing intimate images of others without consent
- Violating intellectual property rights, such as improperly using copyrighted or trademarked materials
- Unlawfully selling, exchanging, or promoting, regulated goods

Public spaces like open lobbies, multiplayer games, and public events create special opportunities for broad audiences. Please be especially mindful of your behavior and content in public experiences and spaces, as not all speech and behavior that might be acceptable in a closed experience is acceptable in a public experience. Also, do not take advantage of the unique characteristics of public experiences by sharing content that others do not wish to see. Developers (including Meta) may take action on users or experiences if these behaviors take place in public experiences, given their unique characteristics. Do not:

Spam others (repeatedly offer commercial services, goods, or requests) or promote regulated goods or services
Engage in or share sexually explicit or excessively violent behavior or content.

Developers, as well as creators and admins within apps, may also establish their own rules – above and beyond this Code of Conduct – so please be sure to read their rules as well. You also must comply with applicable laws, including local laws.

We’ll continue to update this guidance to help everyone better understand their responsibilities as we continue to create new experiences and innovate in virtual experiences.

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META QUEST

Meta Quest: *Parents:* Important guidance & safety warnings for children’s use here. Using Meta Quest requires an account and is subject to requirements that include a minimum age of 10 (requirements may vary by country). See meta.com/quest/terms and the parent’s info page at meta.com/quest/parent-info. Certain apps, games and experiences may be suitable for a more mature audience. META QUEST FEATURES, FUNCTIONALITY, AND CONTENT NOTICE: Features, functionality and content are subject to change or withdrawal at any time, may not be available in all areas or languages or may be restricted; may require enabled software or service activation, and additional terms, conditions and/or charges may apply.

META QUEST IMPORTANT SAFETY NOTICE https://www.meta.com/quest/quest-2-facial-interface-recall/.

Financing Options. You may be offered financing options for your Meta purchases. Learn more here.

***Based on the graphic performance of the Qualcomm Snapdragon XR2 Gen 2 vs XR2 Gen 1 on Meta Quest 2

RAY-BAN META

Meta AI and voice commands only in select countries and languages. Please check local availability. Meta account and Meta View App required. For ages 13+ only. Requires compatible phone with Android or iOS operating system plus wireless internet access. Features, functionality and content are subject to change or withdrawal at any time. Additional account registration, terms and fees may apply. Software updates may be required. Performance may vary based on user location, device battery, temperature, internet connectivity and interference from other devices, plus other factors. User must comply with all applicable local laws and regulations, especially relating to privacy. May interfere with personal medical devices. Check manufacturer Safety & Warranty Guide and FAQs for more product information, including battery life.

EXTENDED HOLIDAY RETURNS

Products ordered November 1, 2024 through January 1, 2025 on meta.com are eligible to be returned through January 31, 2025. Return requests must be completed by end of day January 31, 2025 (local time) to be eligible. Excludes app, game, and gift card purchases. Standard return terms otherwise apply, see our Terms of Sale for more information.