META QUEST
Meta Quest: *Parents:* Important guidance & safety warnings for children’s use here. Using Meta Quest requires an account and is subject to requirements that include a minimum age of 10 (requirements may vary by country). See meta.com/quest/terms and the parent’s info page at meta.com/quest/parent-info. Certain apps, games and experiences may be suitable for a more mature audience. META QUEST FEATURES, FUNCTIONALITY, AND CONTENT NOTICE: Features, functionality and content are subject to change or withdrawal at any time, may not be available in all areas or languages or may be restricted; may require enabled software or service activation, and additional terms, conditions and/or charges may apply.
META QUEST IMPORTANT SAFETY NOTICE https://www.meta.com/quest/quest-2-facial-interface-recall/.
Financing Options. You may be offered financing options for your Meta purchases. Learn more here.
***Based on the graphic performance of the Qualcomm Snapdragon XR2 Gen 2 vs XR2 Gen 1 on Meta Quest 2
RAY-BAN META
Meta AI and voice commands only in select countries and languages. Please check local availability. Meta account and Meta View App required. For ages 13+ only. Requires compatible phone with Android or iOS operating system plus wireless internet access. Features, functionality and content are subject to change or withdrawal at any time. Additional account registration, terms and fees may apply. Software updates may be required. Performance may vary based on user location, device battery, temperature, internet connectivity and interference from other devices, plus other factors. User must comply with all applicable local laws and regulations, especially relating to privacy. May interfere with personal medical devices. Check manufacturer Safety & Warranty Guide and FAQs for more product information, including battery life.
EXTENDED HOLIDAY RETURNS
Products ordered November 1, 2024 through January 1, 2025 on meta.com are eligible to be returned through January 31, 2025. Return requests must be completed by end of day January 31, 2025 (local time) to be eligible. Excludes app, game, and gift card purchases. Standard return terms otherwise apply, see our Terms of Sale for more information.
©2024 Meta.
Effective January 1, 2023
Facebook View (as defined below) is a wearable experience that enables you to interact with your environment in new and innovative ways. Facebook View companion app (the "App") pairs with Ray-Ban Stories glasses manufactured and distributed by Luxottica (the "Glasses"). Meta software powers the smart features on the Glasses. This policy applies to "Facebook View", which means, together, the App, the software on the Glasses, and their related services and features. Facebook View is a Meta Product (as defined in the Meta Privacy Policy) and is available to users who have an active and valid Facebook account.
The Meta Privacy Policy describes the information we process to support Meta Products, including Facebook View. This Supplemental Facebook View Data Policy supplements the Meta Privacy Policy by explaining the additional information we collect, use, and share when you use Facebook View, including when you use our voice services (see section 4 below), and how we work with Luxottica (see section 5 below).
You can choose to communicate and share content on Facebook View using other Meta Company Products. If you choose to do so, information relating to your use of the Meta Company Product will be processed in accordance with the terms of service, privacy policy, and other terms applicable to that Meta Company Product.
In addition to the information described in the Meta Privacy Policy under "What information do we collect?", we collect the following categories of information when you use Facebook View:
Photo and Video Information: When the cameras and microphones are activated on the Glasses, we collect photo and video information, including the following:
Photos and Video Recordings. You can use the Glasses to take photographs and video recordings (with audio). You can then edit this content in the App. This content is stored on your Glasses, until it is uploaded to your App. We also collect metadata in or about the content, such as the date and time you created the content.
Metadata. We collect metadata in or about the content, such as the date and time you created the content, the type of content (i.e., a photo or a video recording) and technical information about your camera or other Glasses sensors related to the content.
Device Information: In addition to the information we collect through or from cookies, pixels, and similar technologies described in the Meta Privacy Policy and Cookies Policy, we collect "Essential Data", and, if you agree, "Additional Data", about your Glasses and the App when you use Facebook View as described further below. Both Essential and Additional Data have certain information associated with them when they are collected, such as your User ID and Device ID and information about your device model and operating system.
Essential Data is information needed to help keep the Glasses and the App reliable, secure, and operating normally. For example, we collect information to capture the success or failure of specific functions (including when you are pairing the Glasses with the App) and to authenticate you (including when you sign into the App with your Facebook account). In addition, similar to other devices or apps, when Facebook View experiences a crash or malfunctions a log is sent to Facebook that includes information in use at the time of the crash event, such as the date and time of the crash and what features of the App you used immediately prior to the crash event.
Additional Data is information about how you use the Glasses and the App, which we use primarily to improve the App and Glasses, as described below. For example, we collect information such as the number of photos and videos captured, the time spent taking videos, the method you use to share photos and videos, and the average length of videos captured. If you choose to share Additional Data, it may be combined with the Essential Data. You can choose to share Additional Data during your initial setup, or change your choice at any time in Settings. Learn more about Additional Data and your choice to share it with Meta.
Third-party Services: When a third-party service is used on the Glasses, depending on how the service is implemented, we may collect information about the use of the service, such as how often and for how long it is used, crash log information if it crashes, and an authorization token if it requires a log-in. Third-party services may share information with us when their service is used on the Glasses. To learn about how third-party services process your information, please refer to their terms and privacy policies.
In addition to the uses of information described in the Meta Privacy Policy under "How do we use your information?", we use information we collect when you use Facebook View in the following ways:
Provide our services. We use Essential Data in accordance with the Meta Privacy Policy, including to keep the Glasses paired with the App, install software updates for security and stability of the Glasses and the App, and ensure that you can interact with the Glasses and the App in a reliable manner.
Improve your experience. In addition to keeping Facebook View reliable and secure, we use Additional Data (subject to the choice you make) to improve and personalize your experience with Meta Products. For example, we use this data to evaluate the usefulness of the features we are developing, which enables us to decide what to build in order to offer features people find value in. Learn more about Additional Data and your choice to share it with Meta.
We share information we collect when you use Facebook View as described in the Meta Privacy Policy under "How is your information shared on Meta Products or with Integrated Partners?" and "How do we share information Partners, vendors, service providers and third parties?" and as described in the following sections. We may also access, preserve, use and share your information as described in the Meta Privacy Policy under "How do we respond to legal requests, comply with applicable law and prevent harm?"
This Section applies when our voice services, like voice assistant, are available on Facebook View and you enable it.
When you use our voice services, audio recordings and transcripts of your voice interactions, as well as data related to your voice interactions (such as the hardware version of your Glasses and length of the audio related to your interaction) are processed to respond to your requests. Voice interactions are things you say when using our voice services, including when voice services are mistakenly invoked, as well as any background sound that can be heard once voice services are enabled.
Depending on your preferences in Settings, we may also store and process information about your voice interactions to help our voice services such as by helping our voice services to better understand and respond more accurately to a wide rang of speech patterns and phrases over time. You can manage voice storage to improve our voice services in your Settings. You can also access and delete stored voice information in your Settings or in Your Facebook Information. When voice storage for product improvement is enabled, we use machine learning and trained reviewers to process information about your voice interactions to improve, troubleshoot, and train our voice services, and we share that information with third party vendors and service providers for product improvement.
You can learn more about our voice services, including further details about what information we collect when you use our voice services and your choices over how we process that information, in the Voice Services FAQ.
Luxottica Group S.p.A. (“Luxottica”) is the manufacturer and distributor of the Glasses and any information you provide to Luxottica in connection with your purchase of the Glasses is subject to Luxottica’s terms and policies. We exchange information with Luxottica to manage your customer service requests; for example, Luxottica shares with us your name, email address and information about the issue you are experiencing, and we share with Luxottica information to help resolve the issue, such as steps to resolve a problem with your Facebook account. We also exchange aggregated information and insights with Luxottica relating to marketing, usage, sales, and post-sale activities. Luxottica does not collect information directly from your use of the Glasses and the App.
You can learn more about the consumer privacy rights that may be available to you by reviewing the United States Regional Privacy Notice.
If you have any questions or complaints relating to the Meta Privacy Policy or this Supplemental Facebook View Privacy Policy, or wish to find out more about how to exercise your ability to access, rectify, port and erase the information collected through Facebook View, please refer to your Facebook Settings or you can contact us online.
Supplemental Facebook View Terms of Service
How can I control what information I share with Meta?
Meta Privacy Policy and Supplemental Meta Platforms Technologies Privacy Policy