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Welcome to the
Meta Quest Safety Center

Learn how to stay safe and customize your privacy settings while using your Meta Quest headsets. Health and Safety Warnings for all Meta Quest headsets and accessories are also available here.

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Safety

Learn the best ways to use your Meta Quest headsets to keep yourself safe in VR

To have the best experience in VR, it’s important to know how to set up your Meta Quest headset and your activity space, and how to prepare yourself for VR. Take time to review the health and safety information for your Meta Quest headset, and make sure that you share it with anyone you let use your Meta Quest headset. *Parents:* Important guidance & safety warnings for children’s use here. Using Meta Quest requires an account and is subject to requirements that include a minimum age of 10 (requirements may vary by country). See meta.com/quest/terms and the parent’s info page at meta.com/quest/parent-info.

Meta Quest headsets are recommended for indoor use. Pick an activity space clear of any objects in your surroundings and keep a clear buffer around your activity space. Use the boundary system and Space Sense (if available). Use Comfort and Content Ratings to help choose the right experiences for you. Read and follow all on-screen prompts, warnings, and instructions. Take regular breaks.

Use by children

Meta Quest headsets are not toys. Using Meta Quest requires an account and is subject to requirements that include a minimum age of 10 (requirements may vary by country). See meta.com/quest/terms and the parent’s info page at meta.com/quest/parent-info.

Parents should carefully supervise their children when using Meta Quest headsets. That includes monitoring the time their children spend using the headset, and ensuring that they follow all safety warnings and take breaks during use. Learn more about keeping your child safe in VR in the Parent Education Hub.

Clearing your space

Boundary

Player modes

Virtual reality

Clearing your activity space

Your Meta Quest is not recommended for use outdoors. Before putting on your headset, clear your activity space of objects that you won’t be interacting with and make sure that there is a buffer around it. Check for potential obstacles within arm's reach and watch out for overhead hazards like ceiling fans and light fixtures.

Setting up guardian boundary

If the boundary system is available on your Meta Quest, you need to set up a boundary for experiences where you move both in the physical and virtual worlds. This boundary helps you navigate your cleared space safely and prevents collisions with physical objects. The boundary will appear in your VR experience when you’re near or touching its edge.

When setting up your boundary, leave extra space around your activity area, especially near walls and objects that you won’t be interacting with. Remember, the boundary may not detect people or pets, so keep your play area clear even with your headset on. Learn more about setting up your boundary here.

In addition, Space Sense is an optional physical safety feature that allows you to see outlines of people, pets, and other large objects up to nine feet away that cross over the boundaries of your Roomscale boundary and into your activity space.

Understanding player modes

With your Meta Quest, you can choose between roomscale or stationary mode based on your space, preference and content. Each mode indicates what size activity space is required for the experience and the level of physical movement.

Roomscale player mode requires a larger activity space (recommended 6.5 feet by 6.5 feet or more) and involves more movement, so a roomscale boundary is recommended for safety.

Sitting and standing player modes are suitable for smaller spaces with limited movement, where a stationary boundary is recommended. In any mode, maintain a clear buffer around your activity space.

Using real-world objects in virtual reality

Some VR apps on Meta Quest let you see and interact with real-world objects—like couches, walls, keyboards, tables, or desks—while you’re in virtual reality.

When using these apps:

Carefully read and follow all warnings, instructions, and prompts to set up and interact with physical objects safely.
Clear your activity space of any unnecessary items, especially hazards such as liquids, heat sources, or sharp objects. Only keep the physical objects you plan to use in your virtual environment.
Always be cautious when interacting with both physical and virtual objects.
For more details on how Meta Quest uses environmental data to enhance your VR experience, read this whitepaper.

Taking care of your Meta Quest

Like other gaming and media products, your Meta Quest headset is sensitive electronic equipment. Get the most out of your device by cleaning it properly, storing it safely, and keeping it out of spots that might leave it vulnerable to damage.

Keep your device out of direct sunlight, and keep it away from sharp objects or sources of heat or liquids.
Keep the electrical charging points clean, dry, and free of debris, including the charging port and contacts, headphone jack, and docks and cables. Periodically check these charging points to ensure that they do not show signs of corrosion or damage.
The front cover window and lenses should only be cleaned with a dry microfiber cloth. Using any liquids, including cleansers or soaps, could permanently damage the front cover window and the lenses.
Non-alcohol, non-abrasive antibacterial wipes can be used to clean the body of your headset excluding the lenses.

Learn more about cleaning your Meta Quest headsets here.

Comfortable

Comfortable experiences are appropriate for most people, although this rating doesn’t mean that an experience is going to be comfortable for everyone. These experiences generally avoid camera movement, player motion, or disorienting content and effects.

Comfort Ratings

The Meta Horizon Store provides Comfort Ratings ranging from Comfortable to Intense for some apps related to camera motion, player motion, and other possible disorienting content and effects. These Comfort Ratings can help you identify the content that’s best suited to your preferences and needs. People new to VR or with a history of motion sickness should generally start with more Comfortable apps as they learn what they like when moving and looking around in VR. You can find the Comfort Rating for a given game or app on its store listing page.

Click here for more details on how comfort-related information can help provide a comfortable experience.

Content ratings

Meta Horizon Store content is rated through the International Age Rating Coalition (IARC), a global age classification process for digital games and mobile apps. Each app on the Meta Horizon Store and App Lab shows these content ratings, so you’ll know what type of experience you or your under 18's select. This also makes it easier for developers to get age and content ratings for their apps from multiple territories simultaneously, and gives the people who use those apps a consistent set of familiar and trusted ratings that reflect their own cultural norms regarding content and age-appropriateness. By default, preteens and teens aged 10+ (requirements may vary by country) are only able to download or purchase apps in the Meta Horizon Store that are age appropriate, and all other apps are blocked. However, parents have the ability to override those age blocks on a case-by-case basis. For further information on how parents can help their teens navigate VR, please visit our Parent Education Hub.

Using your Meta Quest for productivity & work

When using your Meta Quest for productivity or work, be sure to set up your activity space appropriately, removing hazards that may be obscured while you are wearing the headset. Adjust the fit on your Meta Quest headset to ensure comfortable use. Make sure to take regular breaks throughout the day. If you are using an activity space near or with another user or co-worker, ensure that you have enough space to use your selected app.

Using Your Meta Quest for Fitness & Wellness

Certain apps may have a fitness or wellness focus and may promote active movement. Read and follow all in-app instructions and warnings when using your Meta Quest for active movement. Before using your Meta Quest for active movement, be sure to consult a doctor if you have been inactive, have a heart condition, or have or suspect any other medical condition that might be worsened by exercise. Take regular breaks when in fitness apps. Stop using your Meta Quest immediately if you experience discomfort or other unusual symptoms. If your symptoms are serious or persist, consult a doctor immediately and do not resume until your doctor says you may do so.

When using your Meta Quest for active movement, it is especially important that you set up your activity space appropriately, removing any hazards or objects that you are not using. Make sure your Meta Quest and accessories are in good working order, clean, and dry both before and after using them for active movement.

Sharing your Meta Quest headset with friends & family

One of the best parts about using Meta Quest headset is introducing your friends and family to the experiences you love, and Multi-User accounts and App Sharing make it easier to do so. With Multi-User accounts and App Sharing, you’re able to log into multiple accounts on a single headset and share Meta Horizon Store apps you’ve purchased between accounts. You can maintain your own Following and Follower lists, browser history, privacy settings, PIN, and more—and even lock your account and saved passwords with an unlock pattern before handing your headset to friends or family. This gives you more privacy, including for your chats if you’ve logged into Messenger in VR. The PIN that you create for your account is also required for any purchases made in the Meta Horizon Store in VR, to ensure that you are the one making the purchase. With the App Unlock feature, you are also able to lock specific games and apps behind an unlock pattern, so you can ensure other people, such as children 10+ aren't accessing experiences that aren't age appropriate.

Of course, everyone starts as a beginner, so you'll want to help your friends and family get started by ensuring they have created a Meta account and a Meta Horizon profile. You can choose whether to set-up your account using an email address or your Facebook account.

Also, make sure anyone using your Meta Quest headset knows key health and safety info. Before sharing your Meta Quest headset, clean the headset for them. Help your guests set up a safe, clear activity space with a buffer before starting any experiences on your Meta Quest headset. Teach your guests about content comfort levels so they can choose the right content for them. And, of course, let your guests know they can find more information here at the Meta Quest Safety Center.

Meta Avatars

How people can find you in VR

Connecting in VR

Code of conduct

Youth Protection

Your Meta Avatar

Your Meta Avatar is your digital representation, or how you appear to other users in many social VR experiences.

You can edit your Avatar from your Meta Horizon profile, which is accessible under the menu bar on Horizon Home. Open your profile and click 'edit Avatar' to launch the Avatar Editor.

In Avatar Editor you'll find a range of options for customizing your Avatar. You can create an avatar to match your general likeness or be totally creative. You can come back and edit your Avatar at any time.

Tips:

Your Avatar is public, just like your profile picture and username.

With your Meta account and the Meta Horizon profile you can show up in VR (and other surfaces where you use your Meta Horizon profile such as the web) in any way you’d like when choosing your username, name, and profile picture.

If you choose to add your Meta account to the same Accounts Center as your Facebook and/or Instagram accounts, you’ll have the option to sync your profile information, including your Avatar, across the profiles in your Accounts Center.

Learn about your privacy tools in My Privacy Center.

How people can find you in VR

You can follow others and have others follow you in VR. You can also find and follow the Meta Horizon profiles of your Facebook friends and Instagram followers in VR if you add your Facebook and/or Instagram accounts to the same Accounts Center as your Meta account. This allows you to chat in Messenger in VR (and other surfaces where you use your Meta Horizon profile such as the web), play games together, and more. Some games and apps may also allow you to add people you play or interact with to your Following and Follower lists.

Connecting in VR

Multiplayer apps on your Meta Quest headset may use their own in-app inviting system or utilize Parties to allow you to choose which of your followers to invite, and where to invite them to. For apps using Parties, you'll receive a notification when you've been invited to join an app or game.

Some apps allow you to meet new people and hang out, like a concert, movie screening, or a game. When you're interacting with other people, ensure your conduct is appropriate and in line with the Code of Conduct for Virtual Experiences. You should also expect others to respect our policies and make use of our reporting tools (in VR or through our web form) if you encounter issues. Read more in the Code of Conduct for Virtual Experiences or in the Support Center.

Code of conduct in virtual experiences

We want Meta Quest to be a fun, creative and safe experience for everyone.

We expect everyone in the Meta Quest community to abide by the Current Code of Code of Conduct for Virtual Experiences, but here are some tips to remember:

Everyone is a guest, like you. All the avatars around you are real people, so be kind.
Respect others as you would in any public space. Be aware of their personal space and try not to say or do anything to keep people from having a good time.
If you behave in a way that doesn't meet the Code of Conduct for Virtual Experiences, you could be suspended or removed from the experience by Meta or a developer, and/or denied access to Meta services. Prohibited conduct and content includes examples like impersonating others, or engaging in conduct or sharing content that may lead to physical harm.

Please help us keep the Meta Quest community safe. If you see any content or conduct in Meta Quest that you think is unsafe or violates the Code of Conduct for Virtual Experiences, please report it. You can report from your device or via our web form and attach video evidence for our teams to review. Read more in our Support Center. Reporting helps keep Meta Quest safe and fun for everyone!

You also have the following tools to help improve your experience and keep yourself safe:

Muting - You can mute yourself if you don’t want to be heard by other users.
Reporting - You can report abusive content or behavior from inside any VR app or game.
Blocking - If you don't wish to see someone, you can block that person. Once you block someone, they won't be able to:
- Follow you
- Invite you to a game or party
- Send you a message
- Search for you

Protections for youth

Meta VR Systems are for users 10+ on Quest 2 and 3 and 13+ for all other headsets (important guidance and safety warnings for children's use here; age may vary by country). Parents should monitor how their children use Meta Quest, including the content they select, and should use parental supervision tools in content where such tools are available. Parents should monitor the time their children spend using the headset and ensure that they take breaks during use.

Children between 10-12 years old can create a Meta account with their parents' help to use Meta Quest (in some countries, this age may be higher). Users 13+ can create their own Meta account without parent guidance. Creating an account with inaccurate, incomplete, or out-of-date information is a violation of our terms. This includes accounts registered on the behalf of those younger than permitted in their country. If your child under 13 created an account without a parent's help, you can show them how to delete their account.

If you'd like to report an account belonging to someone under the permitted age, please fill out this form or report them from your device. If you're reporting a child's account registered under a false date of birth, and the child's age is reasonably verifiable as under the permitted age, we will delete the account.

With VR parental supervision tools, you have more control over your and your family's VR experience. To name a few, these tools enable you to approve your child's downloads or purchases of apps that are blocked by default based on their content ratings, give you the ability to block specific apps that may be inappropriate for your child, and allow you to receive notifications when your child makes a purchase in VR.

For further information on how you can help your teen navigate VR, please visit our Parent Education Hub.

Managing your privacy

Learn how to manage who can see what you share and how you appear to others

Who can see what you share

We want to let you control who you interact with and build your own community. You’ll find a menu with three privacy options to help guide you through which privacy settings are the best fit for you: Open to Everyone, Friends and Family, and Solo. After you make your selection, you’ll have the opportunity to review and confirm your individual privacy settings are set the way you want them. You can change these settings at any time.

As part of these privacy settings, you have the option to set your Meta Horizon profile to private, which means you’ll be asked to review and approve follower requests. If you choose this option, only your followers can see who you follow and who follows you. Do keep in mind that non-followers will still be able to view your profile picture, avatar, username, display name, follower count, and the number of people you follow. People can also still search for your name or username and send you follow requests.

In addition you can decide whether other users can see your activity, the apps you have, and your Active Status.

For Oculus Rift and Oculus Rift S: You can control your privacy info by opening the Oculus app on your PC and going to Settings > Privacy > Privacy Settings.
For Oculus Go, Meta Quest, Meta Quest 2, Meta Quest 3, and Meta Quest Pro: You can control your privacy info by opening the Oculus mobile app on your mobile device and going to Settings > Privacy Settings.

From your privacy settings, you can control the following info: Activity, Active Status, and Private Profile.

Activity: You can choose the audience that can see the apps you own / your activity (high scores and achievements posted on your Meta Horizon profile): You can choose whether the public, just your followers (in VR and other surfaces where you use your Meta Horizon profile such as the web), or only you can this see information. You can also choose to hide your activity for specific apps.

Active Status: You can choose whether or not to share your Active Status (“green dot”) with your followers: If you turn this setting off, your followers (in VR and other surfaces where you use your Meta Horizon profile such as the web) will not be able to see if you are currently or were recently active. You would also not be able to see other people’s Active Status. If you turn this setting on, your followers will be able to see if you are currently or were recently active. You will be able to see other people’s Active Status. You can still choose whether or not to show the app you’re currently using.

Private Profile: You can choose to set your profile to Private, which allows you to choose who can and cannot follow you. If your profile is set to Private, your followers (in VR and other surfaces where you use your Meta Horizon profile such as the web) will still be able to see your Following and Follower lists. Your avatar, profile picture, name, and username will remain public. People between the ages of 13 and 17 will have their Meta Horizon profiles set to private by default.

If you have added your Meta account to the same Accounts Center as your Facebook and/or Instagram accounts, you can access your settings for connected experiences under the Accounts Center Tab in Settings.

How you appear to others

With Meta Horizon profiles, you can customize how you appear to others—you can show up as a gamer or as your buttoned-up 9-to-5 persona. You can pick how you do and don’t appear to others by choosing your Meta Horizon profile username that’s unique to you (e.g. WarriorMama365), the profile name that will be displayed to others (e.g. Monique Smith), your profile photo, avatar, and more. You can create one Meta Horizon profile per Meta account. And if you choose to add your Facebook and/or Instagram accounts to the same Accounts Center as your Meta account, you can easily sync your profile information if you’d like to do so.

For more information on Meta accounts and Meta Horizon profiles, please visit our Meta accounts FAQ.

Keep your headset covered

Add an extended warranty with accident protection for your Meta Quest 3, Meta Quest 2 or Meta Quest Pro at purchase or within 60 days, and get up to two years of extra coverage.

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Need additional help using your headset? Access customer support at the Support Center or through Meta Customer Service.

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Welcome to the
Meta Quest Safety Center