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Enter the order number or product serial number to start a return or replacement request. Learn how to find the serial number for your Meta Quest headset and controllers, Ray-Ban Meta and Ray-Ban Stories, or Meta Quest accessories.

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Meta Warranty Plus
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Authorized retailers
Legal
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Developers
Download SDKs
Made for Meta partner program
Support SMB
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VR for Good
Our actions
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COVID-19 response
Regulations
About us
About Meta
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Ray-Ban Meta glasses
Meta Quest
Accessories
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Meta Quest gift cards
Refurbished Meta Quest 3
Refurbished Meta Quest 3S
Refurbished Ray-Ban Meta glasses
More from Ray-Ban
Meta Quest: Play now. Pay later.
Meta Warranty Plus
Meta for Work
Meta for Education
Meta Quest referrals
Education discount
Store support and legal
Meta Help Center
Order status
Returns
Find a product demo
Authorized retailers
Legal
Terms of sale
Meta Quest safety center
Community
Creators
Developers
Download SDKs
Made for Meta partner program
Support SMB
Giving together
Social impact
VR for Good
Our actions
Data and privacy
Safety and expression
Responsible business practices
Elections
COVID-19 response
Regulations
About us
About Meta
Careers
Media gallery
Brand resources
For investors
Blog
Site terms and policies
Community standards
Privacy policy
Terms
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Facebook Help Center
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META QUEST

Meta Quest: *Parents:* Important guidance & safety warnings for children’s use here. Using Meta Quest requires an account and is subject to requirements that include a minimum age of 10 (requirements may vary by country). See meta.com/quest/terms and the parent’s info page at meta.com/quest/parent-info. Certain apps, games and experiences may be suitable for a more mature audience. META QUEST FEATURES, FUNCTIONALITY, AND CONTENT NOTICE: Features, functionality and content are subject to change or withdrawal at any time, may not be available in all areas or languages or may be restricted; may require enabled software or service activation, and additional terms, conditions and/or charges may apply.

META QUEST IMPORTANT SAFETY NOTICE https://www.meta.com/quest/quest-2-facial-interface-recall/.

Financing Options. You may be offered financing options for your Meta purchases. Learn more here.

***Based on the graphic performance of the Qualcomm Snapdragon XR2 Gen 2 vs XR2 Gen 1 on Meta Quest 2

RAY-BAN META

Meta AI and voice commands only in select countries and languages. Please check local availability. Meta account and Meta AI App required. For ages 13+ only. Requires compatible phone with Android or iOS operating system plus wireless internet access. Features, functionality and content are subject to change or withdrawal at any time. Additional account registration, terms and fees may apply. Software updates may be required. Performance may vary based on user location, device battery, temperature, internet connectivity and interference from other devices, plus other factors. User must comply with all applicable local laws and regulations, especially relating to privacy. May interfere with personal medical devices. Check manufacturer Safety & Warranty Guide and FAQs for more product information, including battery life.

OPTIONAL FINANCING

Optional financing is available through third party providers, is subject to an eligibility check by the lender, and may not be available everywhere. See https://www.meta.com/legal/financing-offers/ for additional details. Other restrictions and taxes may apply in accordance with each lender's terms.

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