Meta Warranty Plus is an extended protection plan that provides additional coverage for your Meta AI glasses beyond the standard manufacturer’s warranty. It helps protect your device from accidental damage and certain mechanical or electrical failures.
What does Meta Warranty Plus cover?
Meta Warranty Plus covers cosmetic damage, accidental damage (such as drops, spills, or cracked screens/lenses) and certain mechanical or electrical failures that occur after the manufacturer’s warranty expires. Coverage details may vary by device. Review the full terms and conditions for your specific product.
What is not covered by Meta Warranty Plus?
Meta Warranty Plus does not cover loss or theft, damage caused by unauthorized repairs or modifications, normal wear and tear, or accessories such as cases or charging cables.
How do I purchase Meta Warranty Plus for Meta Quest?
You can add Meta Warranty Plus at the time of purchase on Meta.com. Additionally you can purchase Meta Warranty Plus here for up to 60 days after you’ve purchased your Meta Quest.
How do I purchase Meta Warranty Plus for AI glasses?
Meta Warranty Plus for Ray-Ban Meta and Oakley Meta glasses is only available for US customers at time of purchase on meta.com when you have the glasses in your cart. For more information see Meta Warranty Plus for Ray-Ban Meta AI Glasses.
Meta Warranty Plus for Meta Ray-Ban Display glasses can be purchased here within 60 days of purchasing your device in a store.
How long does Meta Warranty Plus coverage last?
Meta Warranty Plus coverage lasts up to 2 years from the date of your device purchase. Please refer to your plan details for the specific coverage duration.
How do I file a claim?
To file a claim:
Visit the Meta Warranty Plus claims portal (link provided in your confirmation email).
Log in with your Meta account and follow the instructions.
Provide details about the issue and any requested documentation.
If your claim is approved, you’ll receive instructions for repair or replacement.
When does my coverage begin?
Meta Warranty Plus coverage begins when your limited warranty begins.
Can I transfer my Meta Warranty Plus plan if I sell or give away my device?
Meta Warranty Plus is not transferable and only applies to the original purchaser. Please review the terms and conditions for more information.
Where can I get more information or support?
If you have additional questions about Meta Warranty Plus, please contact Meta Support or visit the Help Center.