Headphones not detected with Meta Quest Link
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If you've received an error message while using headphones with your Meta Quest Link, please try these troubleshooting steps.
Enable the virtual audio device
While the error message and your PC both reference headphones as the issue, there's a high probability that the issue isn't with physical headphones. When using Link, the desktop app sees the Virtual Audio Device as a physical audio device (like headphones). To fix the issue:
- On your PC, navigate to Windows Settings, then select System.
- Select Sound, then select Output. This should show all of the sound devices currently being recognized and prioritized by your PC.
- Select Oculus Virtual Audio Device.
- If the device is currently disabled, enable it, then restart your computer.
Update drivers
If this method doesn't work, make sure that you have the latest drivers and that your Meta Quest headset is also up to date. To check for driver updates:
- Close the Desktop app.
- Press the Windows key + R on your keyboard to open the Run command.
- Enter C:\Program Files\Oculus\Support\oculus-drivers.
- Open oculus-driver.
- Open the desktop app and then try to connect your headset again.
Your Meta Quest will receive software updates when plugged in and not in use.
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