How to use Meta Credits in the Meta Horizon Store and Worlds
Meta Credits can be used on your headset and mobile device to:
- Get your favorite VR games, apps and add-ons from the Meta Horizon app store.
- Customize your avatar with premium avatar clothing or fantastical avatars.
- Get digital content in your favorite worlds.
Purchasing Meta Credits
You can purchase Meta Credits in Worlds on your headset or mobile device. To purchase Credits, select 
Parents or guardians of children ages 10-12 (age may vary by region) must purchase Meta Credits for their children through a parent-managed Meta account. Optional parental supervision tools are also available for teens ages 13-17. With supervision for teens, you can receive notifications when your teen makes purchases, including Meta Credits. For a teen to make a purchase, they need to have a form of payment in their wallet. For more information see Parental Controls for Meta Horizon & Quest | Family Center and Get parents started with supervision.
Getting Meta Credits
How do I get Meta Credits?
In most situations you must purchase Meta Credits with money or Quest cash. You can then exchange them for premium digital goods in Worlds, Avatar Editor or the Meta Horizon Store. If you run out of Credits but still want more premium digital goods, you'll need to buy more Credits. If you're under 18, make sure to ask for permission from your parent or guardian before buying more.
Who can purchase Meta Credits?
People aged 13 or older (age may vary by region) can purchase Meta Credits. Optional parental supervision tools are available for teens ages 13-17. With supervision for teens, you can receive notifications when your teen purchases Meta Credits. For more information see Parental Controls for Meta Horizon & Quest | Family Center and Get parents started with supervision. Parents or guardians managing a Meta account of a child 10-12 years old (age may vary by region) must approve or deny requests for the purchase of Meta Credits on behalf of their child.
Which countries offer Meta Credits?
Meta Credits are available in Argentina, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Italy, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Pakistan, Poland, Singapore, Spain, Sweden, Switzerland, Taiwan, the United Kingdom, and the United States.
Can I purchase Meta Credits with promo codes?
You can use eligible promo codes to purchase Meta Credits.
How do Meta Credits bundle packs work?
When you purchase some Meta Credits bundle packs in Worlds, you may receive additional bonus Credits. These bonus Credits are included in the price of the packs. Larger packs include more bonus Credits.
Credits bundle packs are no longer available to purchase in the Store.
Do Meta Credits expire?
Meta Credits that are purchased do not expire. Promotional credits expire after 1 year unless otherwise stated. If you delete your account, you will lose your Meta Credits.
Are Meta Credits transferable?
Meta Credits cannot be transferred from one account to another.
Spending Meta Credits on digital goods
Can I use Meta Credits to purchase hardware and accessories?
Meta Credits cannot be used to buy hardware or accessories from the Meta Store.
How are Meta Credits prices set for digital goods?
Meta doesn't set the Meta Credits price for digital goods that creators offer in worlds. Creators set the Meta Credits prices of their digital goods and can change their prices at any time. Meta Credit prices for Virtual Reality apps and in-app purchases come from developer-set prices in local currency.
What if I can't get a specific app or game with Meta Credits?
Some apps or games may not be available with Meta Credits because the developer hasn't enabled Meta Credits support.
Can I use Meta Credits to pay for an app subscription?
Meta Credits cannot currently be used for app subscriptions.
Meta Credits purchase history, balance and refunds
Where can I find my Meta Credits purchase history?
Your purchase history is in the Meta Horizon Store for pack purchases made on headset, and in the Apple App Store or Google Play Store for pack purchases made on mobile.
Are Meta Credits refundable?
In-app purchases such as Meta Credits are non-refundable. Learn more.
What if the digital content I got with Meta Credits is removed?
Please contact Meta Store Support to request a refund.
Why is my Meta Credits balance incorrect?
Your current balance may take a few minutes to update if you recently purchased or spent Meta Credits. If you’re having issues with your Meta Credits balance, please contact Meta Store Support.
Payment and account security for Meta Credits
How is my payment information secured?
When you use Meta Pay on your Meta Quest headset to purchase Meta Credits, your debit and credit card numbers are encrypted for secure storage. Learn more.
How can I keep my account safe?
We recommend that you use a strong password, turn on two-factor authentication for your Meta account, never share your login information, and set up a passcode to create an extra layer of security for your Meta Quest headset.