Difficulties redeeming promotion codes
Some customers may have experienced difficulties redeeming their promotion codes. Please try redeeming your code again now. If your code still does not work, it means you are not eligible for this promotion. We appreciate your patience and understanding.
Difficulties redeeming promotion codes
Some customers may have experienced difficulties redeeming their promotion codes. Please try redeeming your code again now. If your code still does not work, it means you are not eligible for this promotion. We appreciate your patience and understanding.

Meta Pay account is disabled

Updated:28 weeks ago

Note: To request a review of your Facebook Ads account, visit the Facebook Business Help Center. If you’re a seller looking for support with sales payouts, visit the Help Center.

We may disable your Meta Pay account if we notice any of the following:

  • Unusual activity on your payments account
  • Activity that goes against our payments Terms of Service
  • Multiple chargebacks on your payments account
We do this to protect your personal and financial information. You will not be able to make transactions through your Facebook account until this is resolved.

Request to restore your account

To request to restore your payments account, use the account restoration form. We’ll notify you via email to Check your Support Inbox as soon as your case has been updated.

Learn more about privacy and payment protection

Visit the Help Center to Learn about account security for Meta payments. You can also Discover Facebook's payment protection measures.

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