Meta Store available shipping locations

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Updated:31 weeks ago

When you buy a Meta Store product, you can ship it to the following locations:

Regular addresses

  • Homes
  • Apartments
  • Dorms
  • Condos
  • Offices
  • Rural routes
  • Freight forward

Keep the following things in mind if you ship your Meta Store device to a regular address:

  • Do not use a P.O. Box address. Meta does not ship to P.O. Boxes.
  • Check to make sure you include the right shipping info before checking out. Meta isn’t responsible for shipping problems due to missing or incorrect addresses.
  • Some orders may require a signature upon delivery.
    • If your address has a front office, mail room or receptionist, they may sign for your Meta Store device when it arrives. Check with them if your tracking details say your device was delivered, but you didn’t receive it yet.

Military addresses

  • APO
  • FPO
  • DPO

Keep the following things in mind if you ship your Meta Store device to a military address:

  • Meta AI glasses cannot be shipped to military addresses.
  • It can take up to 60 days to receive your Meta Store device.
  • For security reasons, the package will have limited tracking info.
  • Some orders may require a signature upon delivery.

How to track your order from the Meta Store

After placing an order through www.meta.com, you'll receive an email summary of your order.

You can find your order status, tracking information and receipt of your order at www.meta.com/order/find.

If you don’t receive your Meta Store device after 60 days from when your order shipped, please contact Meta Store support with your order number for help.

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