Turn off the camera and microphone on Meta Portal
To mute or unmute the camera and microphone using the touchscreen during a call:
- Tap the screen to expose the call menu.
- Tap
or
to mute or unmute your camera or microphone.
To mute or unmute the camera and microphone on Meta Portal Go and Meta Portal Plus (Gen 2):
To turn off the camera or microphone, press the privacy button on top of Meta Portal’s frame. A red light lets you know the camera and microphone are both off.
To turn off just the camera, slide the camera shutter to cover the camera’s lens. You will see the green light will go dark when you’ve turned the camera off.
To mute or unmute the camera and microphone on Meta Portal and Meta Portal Mini:
To turn off the camera or microphone, slide the switch on top of Meta Portal’s frame all the way to the left. A red light lets you know the camera and microphone are both off.
To turn off just the camera, slide the switch on top of Meta Portal’s frame into the middle position. You will see a shutter covering the camera’s lens when you’ve turned the camera off.
To mute or unmute the camera and microphone on Meta Portal Plus, Meta Portal Go and Meta Portal (Gen 1):
To turn the camera and microphone off on your Meta Portal, press the circle button on top of your device. A red light on the front of your Meta Portal will indicate when the microphone and camera are turned off.
You can also use the included camera cover to block your Meta Portal camera when you're not using the camera.