Call options on Meta Portal

12 Likes

Calling Basics

You can make and receive calls to and from Facebook friends and WhatsApp contacts of connected accounts.

You can't call Messenger connections that don't have Facebook accounts or upload contacts from your phone. Learn more about adding or removing contacts.

Using the Touchscreen

To make a call:

  1. From Apps, tap to open the Contacts app. You can filter your contacts by Suggested, Recent, Messenger and WhatsApp.
  2. Tap the contact you'd like to call.
  3. Make a selection to start your call.

To answer a call:

When receiving a call, tap Answer to join the call.

To end a call:

  1. During a call, tap your Meta Portal screen to expose the call menu.
  2. Tap to end the call.

Call Features

During a call you can do things like:

Note:
  • Meta Portal calls can only be received on Meta Portal devices, on the Messenger app on mobile phones or tablets, on messenger.com or facebook.com, or on WhatsApp on mobile phones. Calling on messenger.com or facebook.com is only available using the browsers Chrome or Opera.
  • In order to call a WhatsApp contact from your Meta Portal, the contact must have WhatsApp open or in standby mode on their mobile phone.
  • If you have trouble with WhatsApp calls on Meta Portal, make sure you've both joined Multi-Device Beta. Visit the WhatsApp help center to learn how to join Multi-Device Beta.
Share

Was this article helpful?

Yes
No

Still need help?

Tell us what you need support with and we’ll find the best solution for you.

Quick help for your Meta devices and games

Get answers right away with our AI assistant. You can also connect with our support team when you need extra help.
Get help