Transfer photos and videos from your organization-managed Meta Quest device to your Windows computer

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Updated:41 weeks ago

To transfer photos and videos from your organization-managed device to your Windows computer:

  1. Connect your Meta Quest headset to your Windows PC using a USB-C or Quest Link cable.
    • If you’re using a USB-C cable, then check it’s designed for data transfer. Some USB-C cables are only used for charging.
  2. In your headset, select Allow when prompted, to allow your computer to access the photos and videos in your headset.
    • If you can't see the prompt that lets you allow the connection in your headset, check your notifications by selecting the bell icon on the universal menu.
  3. Follow any prompts on your PC to allow file sharing to the Meta Quest headset.
  4. On your PC, using File Explorer, navigate to:
    • This PC\[Your Device]\Internal shared storage\Oculus\VideoShots for videos
    • This PC\[Your Device]\Internal shared storage\Oculus\Screenshots for images
    • Note: Do not move or remove files in other folders from your device because this may prevent your device from working properly.
  5. From there, you can copy files from your Meta Quest to a preferred location on your computer.

Note: If you are using an organization-managed Meta Quest, then you cannot contact support. However, you can report a problem on your device, which creates a bug report for your admin to review.

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