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Meta Quest
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Meta
AI glasses
Meta Quest
Apps and games
Explore Meta
Support
US

Meta Quest Pro health & safety

Learn how to stay safe while using your Meta Quest Pro.
Meta Quest Pro Health, Safety, and Privacy
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Meta Quest 3 safety video
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Protecting yourself

To stay safe in VR, take time to review the health and safety information for your device.
01
Clearing your space
02
Boundary
03
Player modes
04
Virtual reality

Clearing your activity space

Your Meta Quest Pro is not recommended for use outdoors. Before putting on your headset, clear your activity space of objects that you won’t be interacting with and make sure that there is a buffer around it. Check for potential obstacles within arm's reach and watch out for overhead hazards like ceiling fans and light fixtures.
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Setting up boundary

Set up a boundary for experiences where you move both in the physical and virtual worlds. This boundary helps you navigate your cleared space safely and prevents collisions with physical objects. The boundary will appear in your VR experience when you’re near or touching its edge.
When setting up your boundary, leave extra space around your activity area, especially near walls and objects that you won’t be interacting with. Remember, the boundary may not detect people or pets, so keep your play area clear even with your headset on. Learn more about setting up your boundary here.

Understanding player modes

With your Meta Quest Pro, you can choose between roomscale or stationary mode based on your space, preference and content. Each mode indicates what size activity space is required for the experience and the level of physical movement.
Roomscale player mode requires a larger activity space (recommended 6.5 feet by 6.5 feet or more) and involves more movement, so a roomscale boundary is recommended for safety.
Sitting and standing player modes are suitable for smaller spaces with limited movement, where a stationary boundary is recommended. In any mode, maintain a clear buffer around your activity space.

Using real-world objects in virtual reality

Some VR apps on Meta Quest let you see and interact with real-world objects—like couches, walls, keyboards, tables, or desks—while you’re in virtual reality.
When using these apps:
  • Carefully read and follow all warnings, instructions, and prompts to set up and interact with physical objects safely.
  • Clear your activity space of any unnecessary items, especially hazards such as liquids, heat sources, or sharp objects. Only keep the physical objects you plan to use in your virtual environment.
  • Always be cautious when interacting with both physical and virtual objects.
  • For more details on how Meta Quest uses environmental data to enhance your VR experience, read this white paper.

Taking care of your Meta Quest Pro

Like other gaming and media products, your Meta Quest Pro is sensitive electronic equipment. Get the most out of your device by cleaning it properly, storing it safely, and keeping it out of spots that might leave it vulnerable to damage.
  • Keep your device out of direct sunlight and away from sharp objects or sources of heat or liquids.

  • Keep the electrical charging points clean, dry, and free of debris, including the charging port and contacts, headphone jack, and docks and cables. Periodically check these charging points to ensure that they do not show signs of corrosion or damage.

  • The front cover window and lenses should only be cleaned with a dry microfiber cloth. Using any liquids, including cleansers or soaps, could permanently damage the front cover window and the lenses.

  • Non-alcohol, non-abrasive antibacterial wipes can be used to clean the body of your headset excluding the front and the lenses.

Learn more about cleaning your Meta Quest Pro here.

01
New features
02
Social presence
03
Security
04
Bystander awareness
05
Point clouds

New features

Meta Quest Pro is part of Meta’s ongoing journey of enhancing your VR experience, while providing sophisticated privacy controls that help ensure your experience is safe and secure. Meta Quest Pro is built with sophisticated new eye tracking and Natural Facial Expressions features, which enable social presence in Avatars – allowing your Avatar to mimic your eye and facial movements more naturally so you feel more present in VR with friends, family, and co-workers. The eye tracking feature will also enable you to use gaze as input so you can interact with virtual content. Meta Quest Pro will introduce a fit adjustment feature, which uses the position of your eyes and lower face to determine whether your headset is fitted optimally for better comfort, visual clarity and VR experience. These features are off by default, and you can opt-in for use of these features directly from your headset. Also, to offer you greater control, you choose which apps (if any) are allowed to access your eye tracking and Natural Facial Expressions data. No raw image data of your eyes or face from these sensors ever leaves your headset. Check out the video on how you can opt-in/opt-out to these sensors to ensure you control what data you share. You can also learn more about the data we collect and how it is used for these new features on the Eye Tracking Privacy Notice, Natural Facial Expressions Privacy Notice, and Fit Adjustment FAQ.
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What you share is up to you

Meta Quest Pro was built on one of our core principles of collecting the minimum amount of data needed for the headset to function optimally. You get to decide if you want to share any additional data. Check out the details here.
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Your data is secure

Meta Quest Pro uses modern authentication techniques for logging into the device, and all data stored on the headset is encrypted. For added security, you can even remotely wipe data on your headset if you choose to.
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Raising awareness for bystanders

Meta Quest Pro comes equipped with LED lights which illuminate when the external cameras are in use and when the Passthrough feature is in use, so you won’t catch anyone near you off guard. A white LED in the center of the headset indicates when the cameras are on, which turns blue when Passthrough is on as well, meaning the headset wearer is using mixed reality features that process the physical surroundings.
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Point clouds

Point clouds are collections of processed information about your physical surroundings that’s interpreted by your headset to deliver a more immersive and realistic VR experience. These clouds consist of individual points, each conveying specific spatial information to your headset.

Get support

Learn more about Meta Quest Pro

Need additional help in using your Meta Quest Pro? Access customer support at the Support Center.

Visit support center