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Get help with your AI glasses. Set up, troubleshoot, or manage your smart glasses and app.

Orders and returns

Orders

How to order AI glasses

Meta Warranty Plus protection for AI glasses

How to order a replacement charging case for Ray-Ban Meta glasses

How to order prescription lenses for AI glasses

Returns

How to file a warranty claim for Meta AI glasses

How to find the serial number for AI glasses

How to find the serial number for Meta Neural Band

Return AI glasses purchased on the Meta Store

Package AI glasses for returns

How to use Meta Ray-Ban Display return kits

How to replace your AI glasses

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