Ray-Ban Meta glasses for social connection
Connect with the world around you
Iconic style meets cutting-edge technology
Made with Ray-Ban Meta
Frequently asked questions
What do Ray-Ban Meta glasses do?
The glasses pair with the Meta AI mobile app, allowing you to view, share, and save photos and videos, as well as manage your settings. With Meta AI* built directly into the app, you can interact with the Meta AI assistant both with the glasses and in the app.
*Certain Meta AI features only available in select countries and languages.
What do I need to properly use my Ray-Ban Meta glasses?
To operate Ray-Ban Meta glasses (Gen 1 or Gen 2), you need to connect your AI glasses with a smartphone and the Meta AI app.
-
Smartphone—Android 10 or above (with location services enabled) or iPhone 10 or above (running iOS 14.4 or above). Review the complete list of
compatible devices.
- Wireless internet access
- USB-C charging cable and a plug (if charging from a power outlet and not directly from a USB port)
- A valid Meta account
- The Meta AI app (download from the Apple and Google Play app stores)
Learn more about getting started with your AI glasses .
Do I need to be connected to the internet to use my Ray-Ban Meta glasses?
Is the Meta AI app required to use Ray-Ban Meta glasses?
Are Ray-Ban Meta glasses waterproof?
The charging case is not water resistant and should not be exposed to liquids, as this could lead to damage or injury.
What is the battery life for Ray-Ban Meta glasses?
Ray-Ban Meta (Gen 1):
- Fully-charged Gen 1 glasses provide up to 4 hours of moderate usage and up to 3 hours 20 minutes of continuous audio playback via built-in Bluetooth speakers. This may vary with use and other factors.
- You can fully charge the glasses in about 75 minutes in the charging case.
- You can quickly charge up to 50% in 22 minutes in the charging case.
Ray-Ban Meta (Gen 2):
- Fully-charged Gen 2 glasses provide up to 8 hours of moderate usage and up to 5 hours of continuous audio playback via built-in Bluetooth speakers. This may vary with use and other factors.
- You can fully charge the glasses in about 75 minutes in the charging case.
- You can quickly charge the AI glasses to 50% in 20 minutes in the charging case.
Charging case:
- A fully charged case provides up to 48 additional hours of battery life for Gen 2 and 32 additional hours of battery life for Gen 1. The number of hours varies according to how you're using the features.
- You can fully charge the case in 3.5 hours using a USB-C cable.
Read more on how to charge your Ray-Ban Meta glasses.
Can you get Ray-Ban Meta in prescription?
Ray-Ban Meta glasses are prescription lens compatible. You can get your Ray-Ban Meta glasses with prescription by ordering prescription lenses during your purchase at Ray-Ban.com, Ray-Ban Store or at certified physical retailers. The manufacturer's warranty will only remain intact if you get prescription lenses in one of these points of sales.
Are Ray-Ban Meta glasses compatible with iPhone and Android?
Where can I find Ray-Ban Meta health and safety information?
Where can I learn more about the features of Ray-Ban Meta glasses?
Can I listen to music and audio on my Ray-Ban Meta glasses?
What is open-ear audio?
Open-ear audio lets you hear your surroundings while still enjoying private audio through the glasses. The speakers are positioned just above your ears, directing sound toward you without completely blocking out ambient noise. These Bluetooth capabilities are perfect for staying aware of your environment while listening on the go.
How do the speakers in the glasses work?
Can other people hear the audio from my Ray-Ban Meta glasses?
Where can I find more information on privacy and data related to the Ray-Ban Meta Collection?
Is Ray-Ban owned by Meta?
Where can I find more information, support and FAQs for Ray-Ban Meta glasses?
Where can I buy Ray-Ban Meta glasses?
They're also available on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online and in store). Currently they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia.
How much do Ray-Ban Meta glasses cost?
What is the recommended age of use for Ray-Ban Meta glasses?
Ray-Ban Meta glasses are for ages 13 and up. You can find more details in the warranty and safety information.
What is the warranty and return policy for Ray-Ban Meta glasses?
Our standard return policy is 30 days from when you receive your order. Once your Ray-Ban Meta glasses are returned, they will be inspected and a refund to your original payment method will be issued. Shipping fees are non-refundable.
If you purchased your Ray-Ban Meta glasses from Meta.com, you can use our Find order page to identify your purchase and start a return.
If you purchased your AI glasses from Ray-Ban.com, please contact them to request a refund. Returns are subject to the original retail store's return policies.
Warranty returns:
If you think your AI glasses are defective and the return timeframe has expired, you can open a warranty claim with Ray-Ban for a repair or replacement. To open a claim you'll need your product serial number and proof of purchase. The warranty is only valid for one or two years from purchase, based on the country of purchase.
How do I charge my Ray-Ban Meta glasses?
What is live translation with Ray-Ban Meta glasses?
How can I use Meta live translation?
- Just say "Hey Meta, start live translation." You can select the language in the Meta AI app.
- You can also start live translation from the Meta AI app by tapping the bottom left side of the screen:
- Tap Translate.
- Tap to select the languages you want to translate.
- The first time you use live translations, you’ll need to download the languages you select.
- Tap Continue.
- Tap Start.
You’ll hear a chime on your glasses to let you know live translation has begun.
Can you take pictures with Ray-Ban Meta glasses?
To take a picture, press the capture button on your glasses frame or say "Hey Meta, take a photo." For video, press and hold the capture button or say "Hey Meta, take a video." When you take a photo or video, the capture LED light activates to indicate to others that you're recording.
How long can Ray-Ban Meta glasses record video?
To change video length:
- From the Meta AI app, tap the bottom left of the screen.
- If you have multiple devices paired with the Meta AI app, swipe left or right to select the device you want to adjust.
- Tap Device settings.
- Tap Media.
- Tap Video length.
- Tap the video length default you want.