Troubleshoot Meta Horizon Link audio issues
If you don't hear any sound or are having trouble with your mic when using Link, make sure that your software is up to date and that the volume is not muted on the device and computer. Next, check the audio input and output sources both for your headset and on your PC.
To check the audio input and output for your Meta Quest:
- Open Meta Horizon Link on your computer.
- Click Devices in the left-hand side menu and then select your device.
- Toggle on Hear computer audio in VR.
- Toggle on Hear audio from computer.
To check the audio input and output for your PC:
- Click the Speaker icon
in the task bar in the bottom-right part of your screen.
- Click the ^ arrow to open a list of audio devices connected to your computer.
- Check that your audio and mic are both set to Oculus Virtual Audio Device.
Additionally, if you are using any third-party VR software on your PC, make sure that Oculus Virtual Audio Device is set as your audio input and output source there as well.
Note: If you're using unsupported third-party headset accessories, such as covers or stickers, you may experience issues with headset audio and your microphone. If this happens, we recommend removing the unsupported accessory to see whether that resolves the issue.
If you need additional assistance, please contact Meta Store Support.